DRIVER MAGICIAN and DRIVER SCANNER
http://www.drivermagician.com
http://www.liutilities.com/products/driverscanner/
Reviewed January, 2009
What’s It Do?
Driver Magician identifies system hardware, extracts
their associated drivers from the hard drive, and backs them to the
location of one’s choice. This facilitates reformatting and reinstalling
or upgrading the Operating System since all saved drivers can be
restored. There is a built-in live database of the latest drivers and
drivers can be detected, information obtained, and updated easily from
the database.
Driver Scanner scans the PC’s drivers and checks them
against a comprehensive library of the latest drivers to give a full
list of those that need to be updated. With a single click, Driver
Scanner will then install ach update and will also backup all drivers to
an external device so that the next time the system is reinstalled the
latest drivers can be loaded from one place.
Do
they do what they promise?
Reviewer 1: Driver Magician. Yes and
No. Yes, in that it will scan installed drivers and provide a list with
links for those drivers that have newer versions available. No, in that
the wording by the developer does not make it clear that the program
does not install drivers. The user has to download, extract and install
any driver update. Driver Scanner: Yes, but some driver
update versions it suggests are not the latest version.
Reviewer 2: Yes, both
Drive Magician and Driver Scanner
while not equal in what they do, fulfill what is promised by backing up
drivers and locating needed driver updates, finding those updated
drivers, and allowing for their download.
Reviewer 3: Both programs
scanned my system and found updated drivers for my hardware components.
Driver Magician would not back up my drivers
completely, so it failed in this important respect. Driver
Scanner had the nicer graphical interface and was more
intuitive to use; unfortunately, they used their running program to
advertise other products in their line. Driver Magician’s
strength was in finding drivers for my laptop from the laptop
manufacturer’s site directly rather than getting them from the component
manufacturers’ sites where more generic drivers are often found.
Reviewer 4: Yes, both
programs enable one to scan for and locate drivers and keep them updated
and backed up. They differ slightly in the way they go about this and in
how they display the results.
Reviewer 5: Driver
Magician easily backed up and restored non-Microsoft drivers,
and provided a lot of technical information about the driver hardware.
It also provides a quick backup tool for Internet Explorer Favorites,
the Registry, the “My Documents Folder” and the Desktop. However, the
modules for finding out which drivers need to be updated, and the
process of installing those updates is confusing, and in some cases the
links to those updates did not work. This part of the program performed
below expectation. Driver Scanner enabled me to back up
drivers, restore them and download and install updated drivers for
different peripherals. This was done easily, and did not require great
computer technical skill, nor did I have to refer to the Help Manual in
order to be able to carry out these functions.
Were they easy to install?
Reviewer 1: Yes, both installed without any problems,
Driver Magician with a 3.41 MB file and Driver
Scanner with a 15.09 MB file.
Reviewer 2: Driver
Magician and Driver Scanner were both a
relatively small download of 3.64MB and 11.02MB respectively and each
installed quickly and easily using installation wizards. Registration
was also quite seamless and effortless. Driver Scanner
offered a bit more choice as to icon placement as well as a unique
Explorer-like tree for the destination folder. Driver Magician
provided a short, clear, and very straightforward EULA (End User License
Agreement) that allowed for only a single user but did allow for one
additional copy for backup. Driver Scanner’s EULA on
the other hand was one of the most restrictive and certainly the longest
EULAs I have ever seen. Fortunately, it was printable because at over
four pages of legalese one needs a hard copy to even begin a casual
reading (or providing legal counsel!). One note of concern: the software
program reviewed here was represented as a general release; however, the
EULA states that it is a beta release. Either the software program was
misrepresented or the EULA has not been updated. Either way, this is a
potentially serious oversight or miscommunication on the part of the
developer. Both programs uninstalled easily but Driver Scanner
did not uninstall cleanly, leaving an unconscionable 347 traces in the
Registry and on the hard drive.
Uniblue, developers of Driver Scanner,
responded: The EULA has now been updated.
Reviewer 3: Driver
Magician. Installation was fast and easy. The license agreement
limits installation to one computer; however, it does permit
installation on another computer provided that it is first uninstalled
from the original computer. I did have a problem with registering my
copy of this software. I went to the registration page and filled in my
name and registration code via cut and paste. When I clicked “OK” to
register, nothing happened. I emailed support about this and was
promptly answered. They sent new registration codes which worked.
Driver Magician’s Web site indicates that all updates
are free. Driver Scanner’s installation was also fast
and easy. The license permits personal use of up to three computers.
When an update is available, the program notes this on startup and, if
the upgrade is accepted, the program automatically uninstalls the old
version and installs the new one. This was a painless process which
required little user intervention. My only minor complaint was that it
removed the Driver Scanner icon from my desktop and
replaced it at a different location. Drive Scanner’s
purchase price gives one year of “active protection” and must be renewed
at additional cost to continue receiving updates.
Reviewer 4: Yes, both
programs downloaded and installed quite easily.
Reviewer 5: Driver
Magician. I downloaded the trial version in less than one
minute on a fast Internet connection. The installation is the familiar
Windows process, and I was allowed to place the program and shortcuts in
the locations of my choice. As soon as the program starts, you are
presented with a registration dialog box, which tells you how long you
can use the trial version, how to purchase a license, or to register
immediately. The registration is a simple copy-and-paste operation.
Driver Scanner. The download file for Driver
Scanner is 15 Mb, compared to the 4 Mb of Driver
Magician, so it took a bit longer to download. However, the
installation only took a minute or so, and allowed me to place the
program where I wanted. Although it gave me a choice of whether or not
to have shortcuts placed on my desktop and the Quick Launch Menu, I
would have like to choose which folder in which to place its shortcut in
the Start Menu as well. Registration is a simple copy-and-paste, made
even simpler with a place to “Click here to paste the serial number in
the box above”. Once installed, I was asked if I wished to run it. The
default setting is for the program to scan for all installed drivers
when opened. This is useful the first time that you run it, but you can
turn it off in the Settings. The EULA (End Users License Agreement)
allows that the program be installed on a single computer in a
commercial environment, but it can be used on “three computers as long
as the computers are used for private, non-commercial purposes”. This is
an enlightened approach to software licensing. From time-to-time it
checks for new versions of the program, and offers to download and
install upgrades; or, these can be checked manually in the Overview tab.
Good points
Reviewer 1: Learning to Use. Driver
Magician is a simple program and requires little learning in
order to use. I did not find that I needed to contact support for any
further instructions in using this program. Driver Scanner
also is an easy program to learn to use. Instructions come in the form
of a PDF manual in short and full versions downloadable from the
producer’s Web site. Utilizing the full version, I found the
instructions with screenshots easy to understand and follow.
Scan for Drivers& Updates. Driver Magician
makes a distinction between drivers provided by the Operating System
(OS) and non-OS drivers, but gives the user the option to view all
drivers or only non-OS drivers. The concept is that OS-provided drivers
are available through the installed OS and do not need to be backed up.
The drivers are listed by device and some devices may have more than one
driver. A highlighted device will display information about the
driver(s). The scan for updates of drivers is a separate function and is
based upon the selected OS. It provides a list of devices drivers of
which a newer version exists and provides a clickable link to download
the update. The user downloads the driver update, extracts it if it is a
ZIP file and then installs the driver update. Driver Scanner
scans for devices and drivers when it is opened. The scan process can’t
be stopped, but there is an option to deactivate this scan on opening.
Drivers are listed individually with information about each driver
including the location of the driver file on the hard drive.
Driver Scanner lists the drivers for which there is an updated
version. Clicking the download load button will cause the program to
download the updates. How many updates that can be downloaded at the
same time is a user option and depends upon the Internet connection. I
downloaded five updates at the same time. Once downloaded, a simple
click will start the install process which is done automatically unless
a user prompt response is needed. Driver Scanner ranks
the drivers on possible implication to one’s PC. Drivers that could
affect the ability of the PC to function are labeled as High risk and
the user must install these updates manually. My tests did not reveal
any in the high risk rating so I did not see this ranking and
Driver Scanner installed updated drivers for me with a few
users’ prompts.
Driver Backup and Restore. Driver Magician.
The backup and restore functions worked without any errors. I especially
like the auto-setup executable backup option. My testing of this
function showed that drivers could be installed from a single file. This
would be a time saving thing if reinstalling the operating system.
Driver Scanner. The backup and restore function worked
without any errors. I liked the ability to select which drivers would be
restored from the backup.
Other Functions. Driver Magician could also do
backup and restore of other Windows files such as the Registry and My
Documents. I didn’t test these functions as I use another program to
perform my backup operations. A unique function of Driver
Magician is the ability to identify unknown devices, which,
once identified, makes installation of the devices possible. Since I had
no unknown devices on my system I was unable to test this function.
Driver Scanner. No other functions.
Reviewer 2: Both
Driver Magician and Driver Scanner scan and
locate the drivers on one’s system, allow for backup, identify
out-of-date drivers, and locate the updated drivers on their internal
databases which can then be downloaded and installed. Driver
Magician locates unidentified drivers which Driver
Scanner does not. Additionally, Driver Magician
allows you to create an .exe (executable) file for backups which allows
the user to reinstall the backups even if he no longer has the software
program installed. Driver Scanner does not allow for
this. Additionally, Driver Magician allows you to
backup your IE Favorites, My Documents folder, and Desktop which
Driver Scanner does not do. Both programs perform quickly using
relatively few resources with Driver Magician using far
less at 13.6MB of RAM compared to the 46.7MB of RAM that Driver
Scanner uses. Each program has an intuitive GUI (Graphic User
Interface) with Driver Magician having more of an eye
on simplicity rather than attractiveness with a bit Spartan looking GUI,
while Driver Scanner has a very attractive and
professional looking GUI. Both programs offer an email or ticket/email
support system in addition to limited FAQs with Driver Magician
promising a 24 hour turnaround time on support requests, while
Driver Scanner suggests only that requests would be processed
“shortly.” In my experiences with each of these programs, however, my
support requests were handled in less than 24 hours and provided
accurate and easy-to-understand answers to the questions/problems
identified. Each product is competitively priced at $29.95.
Reviewer 3: Driver
Magician on startup offers to update the driver database and
then presents a list of non-Microsoft device drivers installed on the
system. The small print at the bottom of the screen contains
recommendation to back up these drivers before proceeding. (I would
suggest that they move this information up to the top of the screen
where it will be read first.) It detected seven outdated drivers on my
system. As a laptop owner, I appreciate that Driver Magician
cites Dell as the source for some of my drivers. Laptops often have
customized versions of drivers tailored to suit the individual systems.
Driver Scanner has a feature which allows backup of any
or all of drivers. While this is an excellent feature, I expected that
the program would display this before displaying the section that
enables updating of drivers; however, it did give the appropriate
warning after a new driver was downloaded but just before it was
installed. Additionally, there was a warning before beginning that the
backup could take a long while and indeed it took somewhere between five
and 10 minutes to complete. Driver Scanner erroneously
cited the component manufacturer, not Dell, as the source of my drivers.
When Driver Scanner first runs it automatically checks
over the Internet to see if its database is current. It then
automatically begins to scan the system’s drivers. On my system it found
six out of 86 drivers which were “out-of-date” and it rated the drivers
as “risky”, “moderate”, or safe”. Other options for each driver given on
screen include “ignore”, “report”, and “perform action”. The “report”
option was not additional information about the current versus the
updated driver as I expected, but rather an option to report a
problematic driver to their service.
I like that it tells the current driver version compared to the version
it is upgradeable to. This gives an idea of whether then upgrade will be
a major one or minor. Unfortunately, this information was partially
obscured in the default small window view, but it was fully viewable in
full-screen mode. I like Driver Scanner’s graphical
interface. Items needing attention were clearly highlighted and the
system was well organized. The large version of their online manual was
quite impressive as well and walks through each process with clear
descriptions and screenshots of every major step.
Reviewer 4: While the end
result is basically the same, both programs just manipulated and display
the data a little differently. Both allowed update and backup of
critical drivers. Driver Magician had a simple,
no-nonsense look about it and seemed to focus on the task at hand and
nothing else. I liked the look of the Driver Scanner
interface. It was much "slicker" and polished than that of
Driver Magician.
Driver Scanner’s interface for handling out-of-date
drivers is much clearer and easier to use. It offers the added benefit
of a rating level for each driver; safe to install, moderate and risky.
These are also color-coded. From the same tab one can choose to ignore,
download the driver and install the driver. If a user encounters a bad
driver, this page also offers the ability to report this information to
Uniblue by clicking on a small icon with a + on it. On the other hand, I
preferred the way Driver Magician delineates between
Microsoft and non-Microsoft drivers by using color coding. Normally,
drivers included in the OS do not have to be backed up as they would be
reinstalled with the reinstallation of the OS or patched during an
update. This allows the backup to be kept as small as possible.
Additionally, Driver Magician offers, under the options
tab, the choice of backing up drivers to folders, to a compressed file,
to a self extractor or .exe file, and to an auto setup package. The
compression level is selectable from none through low, medium and high.
As a bonus, under the tools menu - "more backup and restoration" there
are checkboxes for Internet Explorer favorites, the Registry, My
Documents, and the desktop.
Reviewer 5: Driver
Magician’s strength is its emphasis on backing up the
non-Microsoft drivers that have been installed on one’s system. Quite
commonly, these devices include such items as a printer, video and/or
audio cards, network card, scanner and other kinds of special
peripherals that have been added over time.. As soon as the program
starts, one is given a list of all the non-Microsoft device drivers that
are not included in the Windows operating system. Back up of these is
recommended so that they are easily available if Windows must be
reinstalled. Further information about any of the drivers in the list
can be obtained by double-clicking on them. The Backup Process is very
simple, and takes only a few moments. First, I clicked on the “Select
All” button, then on “Start Backup”. Before the actual backup begins,
Driver Magician allows a choice of where to place the
backup copies. I had a “Drivers” folder in “My Documents”, and in very
short order, all my currently installed drivers were collected,
organized into a separate folder for each item, and copies of all the
driver files were placed in that My Documents > Drivers folder. I then
made an additional copy on a flash drive. The Restore Process is also
simple. I selected the drivers that I wanted to restore, selected “Start
Restore”, and Driver Magician goes by default to the
folder that I used for my backup. At this point I had the option of
selecting a different folder to restore from -- for example different
drive or a Flash Drive, if I had copied my backup files to another
location after having done my original backup. In the event I find it
necessary to reinstall Windows, to include the drivers that run the
different parts of the computer itself, I will have all the rest stored
on a CD, a flash drive or other removable storage media from which they
can be easily restored. Driver Scanner is
well-designed, has a business-like layout and graphical presentation and
is very easy to use even by novices. The Overview gives a snapshot of
the current state of one’s drivers and allows a quick scan. Since the
default action is to scan the program is started, the second tab,
“Driver Scan” will open once the automatic scan has finished.
This contains a summary listing of the state of the drivers. To my
surprise, I had 10 outdated drivers of the 96 installed on my computer.
I was informed of the status of each of the drivers (whether or not they
are up-to-date) and how risky it might be update and install any of the
outdated drivers. In some cases, updates may not be suitable for one’s
own particular computer configuration, so caution must be exercised.
Storing drivers in a safe place is important in the event Windows must
be reinstalled, so the Backup and Restore functions are important in
this program. Backing up of drivers is easily done. Choosing the Backup
Tab presents a list of all installed drivers. In the Settings, you can
change where you want the drivers to be installed from the default
(which is in the Uniblue folder inside the Documents and Settings >
Applications Data folder) to a folder of your own choice. As I like to
have all my data on a different disk than the C:\ drive, I changed that
location to a folder on a different drive. Unlike Driver
Magician, which created a different folder for each
peripheral’s set of drivers, Driver Scanner compresses
all the drivers into an encrypted (i.e password-protected) zip file. It
is also quite easy to Restore Drivers from the Driver Backup file. After
doing a backup of all the Drivers on the computer to Driver
Scanner's default backup location, I copied that file to a
different folder on a flash drive. I was able to select the drivers that
I wanted to restore from that file copy, and restored them quickly and
without error.
Weak points
Reviewer 1: Learning to Use. Driver
Magician. To make the program easier to use, I suggest more
details in the help file or online tutorials. It was disappointing to
spend time reading the entire Help file so that I would use the program
without any glitches, only to find small steps such as “creating folders
to store backups in and download driver updates to” were needed while
using the program.
Scan for Drivers. Driver Magician. The concept
of OS- provided drivers is not entirely accurate. I have an advanced
Microsoft mouse which will work with the OS-provided drivers, but
functions much better with the drivers that came with the mouse
(non-OS). Driver Magician classified the driver for
this device as an OS provided driver, which it was not. I suggest that
the location of the driver on the HDD (PATH) be included in the
information about the drivers. There does not appear to be a re-scan for
new devices or drivers function and although I did not add any new
devices and drivers I wonder how the program would know. When the
program is opened, the prior list is there instantly and no HDD activity
is seen (which would indicate a scan process). The scan for updates did
not include an update for my mouse when there was an updated driver for
this device. The scan also showed an update for another device that upon
installation indicated that it was for Win 98 and not for the XP I have,
thus it found an update for a wrong OS. Having the user download and
install the updates is a flaw in this program and makes this program
come up short when compared to other driver update programs. A main
reason for having a driver update program is to have it install the
updated drivers. Driver Scanner. Of the drivers I
downloaded and started to install, three would not install because a
newer version was already installed. The scan was performed just prior
to this download, which means Driver Scanner wrongly
detected a newer version being available and that Driver Scanner’s
database did not have the most recent updates available. I noted that
all three of these update version had a December 2008 creation date.
Re-scan yielded the same results.
Reviewer 2: While it seems
that the primary purpose of Driver Magician is as a
backup tool more than as a driver download tool as is the primary focus
of Driver Scanner, both programs do purport to scan and
identify out-of-date drivers and then provide the necessary updated
drivers for download and installation. In this area both programs failed
to perform accurately and safely. An incorrect driver will instantly
cause hardware to stop dead in its tracks, so having the correct driver
installed is of paramount importance. In the case of Driver
Magician, its scan only produced three out-of date drivers—a
number I found quite suspicious on my four-year-old computer that has
never had a single driver updated. Nonetheless, out of the three
out-of-date drivers it identified, two of the three offered updated
drivers to download were inaccurate — both having to do with graphics
and sound cards. Driver Scanner, on the other hand,
could not seem to decide what it found. On the initial scan, it
identified 17 drivers that were out-of-date. On a second scan done
within a few minutes, the number identified dropped to seven out-of-date
drivers; and on a third scan the number again changed, this time to
eight out-of-date drivers. Of the final number (8) only two were ones
that had been identified by Driver Magician and, of the
8 identified, four of the offered updated drivers were inaccurate. While
there were other small flaws in each program and while each program had
its own strengths and weaknesses, the fact that the drivers identified
as being in need of updating were inconsistent and the drivers offered
to download as updates were not always accurate in either program, makes
it impossible for me to recommend either Driver Magician
or Driver Scanner.
Reviewer 3: Driver
Magician. There are two buttons labeled “backup” after
Driver Magician enters the backup driver selection mode– one at
the top of the screen and another at the bottom. I initially clicked on
the top button causing some confusion since this initiates the backup
process which was already in progress. Clicking on the bottom button
initiated the lengthy process of backing up all of the highlighted
drivers.. The backup process became frozen although Driver
Magician was actively running and using 95-98% of system
resources according to Task Manager. I aborted the process after about
one-half hour. I attempted to repeat this driver backup again after a
reboot and Driver Magician again locked up and became
non-responsive part way into the backup process. Driver Scanner.
Within the main body of the Driver Scanner program are
advertisements for other Uniblue software programs. I find this highly
objectionable for paid software. Perhaps it would be appropriate for
freeware or trialware. More annoying yet was the linked display simply
labeled “Enable Powersuite” which contained only a brief, one sentence
description of what it might do and nothing about the terms of usage.
The link navigates to Uniblue’s Web site where the full suite can be
purchased. The driver restore process could be improved by identifying
which drivers have been changed. The present process presents a list of
all of the drivers that have been backed up and only one driver may be
restored at a time. Since many devices are presented, and there are
multiple drivers present for some devices, it is essential that the user
have a pre-existing record of which drivers that have been updated in
order to use this process effectively. Neither Driver Magician
nor Driver Scanner provided information about the
enhancements or the bug correction which might be expected from
upgrading from/to specific drivers.
Reviewer 4: Driver
Scanner seemed to work well, but at the same time, part of its
interface was dedicated to pushing other products in its line. One
button called "enable PowerSuite" links to Uniblue’s Web to encourage
purchase of other programs. I do not like annoying sales pitches bundled
into the software that I buy.
Reviewer 5: Driver
Magician allows browsing to the location desired for storing
store backed up drivers; but does not provide a way of creating a folder
once the user begins to browse. Many programs are designed to let us
keep our computers up-to-date. This way, bugs that may have been
discovered, improvements to the programs, or updates to continually
changing databases (virus scanners, for example) are made available to
the users. However, the software programs that run our computer hardware
(device drivers) are more difficult to track, and once found, to decide
if drivers should be updated. Driver Magician gives a
listing of drivers for which newer versions have been issued but this
does not necessarily mean that the driver should be installed. Since
newer versions might create more problems than solutions. Driver
Magician simply supplies the download link to the driver and I
found some links were no longer valid. This required me to search for
the driver without the program’s assistance. Driver Scanner,
on the other hand, provides a rating of whether an updated driver is
safe, moderately safe or risky. With Driver Magician, I
was confused by the different “Update” items that I was presented with.
Eventually, I discovered that “Update Drivers” will produce a list of
the drivers that have newer versions available on the Internet. Clicking
on each item will give very good information about the Driver Provider,
the Versions of Windows supported, and other information. Driver
download links should be updated since some of these are invalid. Driver
Scanner. Unlike Driver Magician, there is no
distinction made between Microsoft and non-Microsoft drivers. I would
like to be able to save the Drivers Information is in a location other
than on the C:\ drive. In the event that I do have to reinstall Windows,
the C:\ drive is the one that is reformatted and all its data is lost.
The default location of the backed-up driver information is the
Documents and Settings folder. Although I did specify a different
location in the Settings Tab of Driver Scanner, it did
not recognize the change, and installed to the default location. I had
the same problem on two different computers, and in both older versions
of the program, as well as the most recent update. However, I did copy
the Backup file to a different location, and was able to Restore Drivers
from that file copy. Many utilities programs are based on a “Scan then
Correct Problems” model, for example, Registry cleaners, optimizers,
defragmenters, etc. The program will scan the computer, after which a
list of the problems which the scan discovered is presented to the user.
At this point, the user will decide which of the suggested corrective
measures to apply. Unfortunately, the “trial version” of Driver
Scanner offered to prospective clients is not the complete
program, but is actually the same as the “Free Scan” offered on the
Uniblue Web site. In both cases, (download the “Trial Version” or click
on the “Free Scan” button), a program called driverscanner.exe will be
downloaded. Without a registration key, only out-of-date drivers will be
shown, and purchase is required to download the drivers. I am also
discouraged that Uniblue uses the Overview Tab in this program to
advertise some of its other products. I do not object to having a link
to the Uniblue Site -- in fact, that is available from the Help link on
the Overview Tab -- where it can, of course, list all of its products
and encourage people to purchase them. But I find it distasteful that
two buttons on the Overview Screen, titled “Enable Powersuite” do not
enable anything at all but rather navigates to the “Shopping Cart” on
their site, with flashing promotions and “Save $$$” advertising. As I am
using something which I have purchased, I do not want advertising for
additional products to be included in the product that I have paid for.
Developer's Web Site
Reviewer 1: Driver
Magician. A link to the homepage of the developer’s Web site is
installed as part of the program links in the Start Menu. The home page
has links to other pages on the Web site. It is easy to navigate and
find what is wanted. All links appear to function properly including
support by email. Driver Scanner. The link to the
developer’s Web site is contained in the program in two different areas.
Selecting Help in the program opens the Support area displaying the page
to download the manual to the program in PDF form. Selecting the About
link in the program opens the Web site’s home page. Accessing the Web
site through these links is helpful since the name (Uniblue) and the URL
address (www.liutilities.com) differ. Navigation is easy and I was able
to navigate to each page. Support for issues not cover in the manual or
the Web site’s FAQ section is by an online request classified as a
support ticket. Accessing this online support ticket Web page is not
clearly indicated at the home page and is not listed in the site map.
Reviewer 2: One can often
tell a lot about a product simply by its Web site. Not unlike its GUI,
the Driver Magician Web site is rather Spartan in
appearance. It is very much in the manner of “just the facts, ma’am.” It
is, however, clean, easily understood, and easily negotiable. My only
complaint is that nowhere is there any identification as to the name of
the developer or company that developed Driver Magician
(Gold Solutions, a Chinese company). Driver Scanner’s
Web site, like its GUI, is very attractive, quite colorful, very
professional looking, and easily negotiated. The well-known company,
UniBlue, is prominently and proudly identified at the top of the Web
site. My only complaint is that they have hidden the means to contact
technical/customer service support. After clicking on the “Support” tab
one must wade through two pages of FAQ’s before finding, at the very
bottom of the second page in very small print, a link to making a
support “query.” Whenever I see this on a Web site, it always causes me
to wonder how serious the company is about providing support. It is as
if they are hoping no one finds the support link.
Reviewer 3. Driver
Magician’s Web site offers a complete and accurate description
of the program with a detailed FAQ dedicated to specific issues.
Driver Scanner’s Web site also contains a good description of
the product but the support section was generic to all of their
products. While other products had specific support sections within the
Web site, none was present for Driver Scanner. Small
and large versions of the product manual were downloadable in PDF
format. Both Driver Magician and Driver Scanner
offered support for their products via email.
Reviewer 4: Driver
Magician’s Web site is simple with no frills. It has basic
button navigation for Home, Screenshots, Download, Purchase, Support,
Testimonials and Contact. It displays a few awards the program has won
and contains a few simple paragraphs of text description and a bullet
list of key features. The bulk of the site space is taken up by a
“change log”. This appears to be a one-product company. Driver
Scanner’s Web site is much more sophisticated and slick. In
keeping with its extensive programs offerings, this is a large and
well-done site with lots of vivid color, clear navigation and several
options to get to the same places. It shouts “Professional” loudly.
Reviewer 5: Driver
Magician’s Web site is available under the Help Menu,
“Homepage.” The site is easy to navigate, as it is the only product
being supported here. Some screenshots of the program are shown, and
there are two easily-identified ways to contact the developers and the
support personnel. If the information on the site does not answer any
questions or comments, there is an email link for questions, comments or
bug reports. Driver Scanner’s Web site places too much
emphasis on the sale of Uniblue Products. I was looking for support and
did not see the direct link to the “Contact Us” link which appears at
the bottom of all the pages of the site and requires scrolling to locate
it.
Other comments
Reviewer 1: Both programs currently cost the same,
however Driver Scanner’s web site indicates that the
current price is $10.00 off the regular price. Another note is that
Driver Magician’s updates have no end date, but
Driver Scanner must be renewed each year in order to continue
getting updates. Since updated drivers are the whole basis of these
programs, yearly renewal in order to kept getting updates is a cost that
should be factored in deciding upon these programs. I would point out
that the need to update one’s drivers is not for all users. Often the
updated driver provides no improvement to a user, simply because most
updates are mandated to fix a problem with some hardware that the user
doesn’t have. If the user did have that hardware, then the updated
driver would help. I did not have any problems before testing these
driver update programs and a total of 11 drivers were updated. I have
not seen any improvement due to these newer drivers and suspect the
reason for the hardware makers to create newer drivers was to solve
problems that did not apply to my setup.
Reviewer 2: The idea of
updating drivers falls into to competing camps. There are those who say,
if it ain’t broke don’t fix it—usually experienced computer experts; and
those who say drivers should be constantly updated—most often suggested
by those who sell driver scanning programs. I have never updated a
driver in the 30 years I have been using a computer except when I rarely
had a hardware problem that I could specifically trace to a driver.
Updating drivers is dangerous for the reasons I stated at the beginning
of this review, aggravated by the difficulty in finding the exact driver
you need. I had hoped that maybe this problem had been solved by
Driver Magician and/or Driver Scanner but
based on my testing of these programs, apparently not; so, I encourage
others to accept the theory of if it ain’t broke don’t fix it.
Reviewer 3: While
identical driver updates were found by both programs for some hardware,
updated drivers for some hardware were found by one program and not the
other. In other cases, two different versions of drivers were found by
the two programs for the same hardware. Driver Magician
works with Windows 98, ME, and 2000 as well as XP and Vista.
Driver Scanner works with Windows XP and Vista. In the end, the
question persists of whether, if one’s system is working well, whether
drivers should be updated at all, at the risk of destabilizing a working
system.
Reviewer 4: Driver
Magician is a “simpler” interface with selectable check boxes
for every driver it finds. It scans the system on startup and locates
all the drivers. There are two choices for displaying the results of the
scan. "Search all drivers" and "search non-Microsoft drivers". The
results are color-coded. All non-Microsoft drivers are displayed in red,
and those drivers that would be included in a reload of Windows are
displayed in black. Clicking on the "Update" button or icon causes the
program to scan again and list any outdated drivers among those that it
has found. In the "Update Drivers" window, there is a drop-down menu
listing various versions of Windows that this program will work with.
Included are Windows ME, Windows 2000, XP, XP 64-bit, Windows 2003 and
Windows 2003 64-bit Vista and Vista 64-bit. Drivers that need updating
are listed in an upper pane and information for the selected driver is
displayed in the lower pane, including a URL for downloading, if the
user prefers to do this manually.
Reviewer 5: Driver
Magician. This program seems still to be developing, even
though it has reached Version 3.32 at the time of this review. Given the
large number of peripherals available to PC Users, it must be a
difficult task to try to keep up with them all. Whereas the regular
Backup and Restore worked quite well, there are some weaknesses in the
Driver Update module, both in terms of the User Interface and in keeping
the links to the new Drivers updated. Driver Scanner.
In spite of my dislike of the advertising methods inserted into my copy
of the program, I prefer Driver Scanner over
Driver Magician. Equal attention is given to each of the main
functions: Backup, Restore, and Driver Upgrades. I think that the
prudent approach is “if it ain't broke, don't fix it.” A newer driver
for a peripheral that is being used successfully may prove to be a
mistake; however, Driver Scanner does provide a rating
scale which helps the user to decide whether or not to install a newer
driver.
Will you continue to use them?
Reviewer 1: No.
Reviewer 2: No.
Reviewer 3: No. Because my
laptop often uses customized drivers, I will continue to periodically
check the support section of the laptop manufacturer’s Web site and
download tested drivers from there.
Reviewer 4: Both of these
programs do essentially the same thing. They allow the user to backup
and restore critical drivers. Barring a few bells and whistles, such as
the look and feel of the UI and a couple of extra features, there really
is not much difference. There is no reason to use both programs. It is
totally a personal preference. I am leaning towards Driver
Scanner because I like the UI a little better as well as its
rating system of "safe to install, moderate, and risky”, and the ability
to report a problematic driver directly from the program.
Reviewer 5: Driver
Magician. No, although I will watch with interest to see if it
improves over time. Driver Scanner. Yes, I will.
OPERATING SYSTEMS USED
IN THIS REVIEW
Windows XP Pro, XP Home, XP Media Edition
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