
PowerSuite
Reviewed October, 2010
What's It Do?
A Graphical User Interface (GUI) shows the status for Registry,
speed, and drivers. The GUI accesses Registry Booster,
SpeedUpMyPC, and Driver Scanner. It offers reduced size, live
updates, 12 languages, scan scheduler, no .NET dependency, and
compatibility with 32-bit and 64-bit, Windows XP, Vista, and 7.
Does It Do What It Promises?
Reviewer 1 - Dana Cardwell: Yes, it does
perform the actions advertised; but those actions will not
result in the promised dramatic performance increase for most
users.
Reviewer 2 - Mark Snyder: Yes. The developer
makes no inflated claims and is careful to not do so. The Web
Site claims that Uniblue PowerSuite 2010 is . . . designed
to take comprehensive care of your computer's performance. It
further promises a clean and defragmented registry, regular
driver updates, and fully optimized resource management and
system settings. It did all of this to a degree of success.
There is no promise of making one's computer feel like new
again, or speed increases of 150%, and so on that so many
similar programs tend to make.
Reviewer 3 - Name Withheld By Request: Power
suite 2010 promises to bring Uniblue's three major PC
maintenance products under a single umbrella and unify them into
a single program experience. While I was expecting a mish-mash
of interfaces and overlapping functionality, such was not the
case. I was delivered a cohesive experience which provided the
appearance I was working with one single program instead of
three.
Reviewer 4 - Peter Royle: Yes, to some extent,
but not consistently or reliably. I found significant weaknesses
in this program.
Reviewer 5 - Dana Bostick: Uniblue Power Suite
2010 claims to "remove harmful Registry entries to reduce errors
and conflicts, defragment Registry data to improve data
processing efficiency, update all drivers for better hardware
function, provide boot system resource management to avoid
computer slowdowns, remove junk files to recover hard drive
space and to optimize system settings for maximum speed." During
my testing, it did "find" many items it felt needed correction.
Whether or not these items were causing problems is difficult to
say. My computer did not exhibit any significant problems or
slowdowns during everyday operation prior to running Uniblue's
Power Suite 2010 and no discernible speed increases were noted
after running the application. I must say that my computer use
is somewhat unique in that there is always some type of program
that is under test and evaluation. Many times, these are
programs that are designed to keep the system clean and
optimize. Given that, I might not be considered an "average
user." An average user might obtain different results when using
this suite of applications.
Was It Easy To Install?
Reviewer 1 - Dana Cardwell:
Yes, the 15.1 MB downloaded exe file installed without any
conflicts or problems.
Reviewer 2 - Mark Snyder: Yes. Compared to
other similar programs, it is a surprisingly small 18.1 MB
download taking only 47 seconds to download on a reasonably fast
broadband connection. It does, however, require quiet a bit more
than the 32.7MB of disk space as claimed in the Install Wizard.
The actual space consumed is shown below:
Installation was fast and smooth using the program's own
Application Wizard. It required only to begin the setup and
accept the default prompts. There were no confusing questions or
technical terminology. In fact, it was one of the simplest and
easy installations I have seen in a long time. Best of all,
there was no ubiquitous third party software such as the Ask,
Bing, or Yahoo toolbars so many developers are now trying to
piggy back in their downloads. I was given a choice as to the
installation and location of any icons which I appreciate. The
registration was a simple copy and paste. It did repeatedly try
to install itself into my startup folder without my permission
which I strongly object to (more on that later.) The EULA (End
User License Agreement) was problematic. Not only is it long and
full of legalese, it is unclear as to its limitations and has
some provisions that are a serious cause for concern (see
below). The program uninstalled easily, quickly, and leaving
only a relatively few fragments to remove after uninstalling.
Reviewer 3 - Name Withheld By Request:
Installation was very easy. The installer makes it seem like one
is installing only one program rather than three separate ones.
Reviewer 4 - Peter Royle: No. My first attempts
to install the program were stymied by a corrupt file in the
installation program. I tried to download it to different
computers, then finally I ran it directly from the Uniblue Web
site. None of these methods worked. While browsing through the
site, I found a different download file which I tried out and
this one did work properly. I was able to install the program in
the folder of my choice, and was also able to determine where
the shortcuts would be placed; however, without any warning or
request for permission, a program called Launcher tried to
insert itself into the Startup Process. This came from a
separate folder created by the Uniblue installation program, and
was not where I had directed the program to be installed.
I am very particular about having control over what gets
installed on my computer, and where it is to be located. I Do
not like to allocate resources to programs that start up when
the computer is turned on, and I particularly dislike programs
that want to do so without any explanation and without my
explicit permission.
The EULA (End Users Licence Agreement) is quite long and full of
the usual legalese, disclaimers and avoidance of responsibility
so common in many similar agreements. For example: You
accept that Uniblue and its suppliers do not represent or
warrant that the Uniblue Software will meet your requirements or
be error or defect free or that any defects in
the operation or functionality of the Uniblue Software will be
corrected. Later in the EULA Uniblue absolves itself of the
necessity of providing support: "Uniblue may provide you with
support services related to the Uniblue Software."
The licence for use on three computers will expire at the end of
one year from the date of purchase, then requiring removal of
the program from two of the three computers. On that one machine
"some features and functionality of the Uniblue Software may
cease to function or the Uniblue Software may cease to function
altogether."
Reviewer 5 - Dana Bostick: PowerSuite installed
easily with no problems on my XP SP-3 machine. Things did not go
well on the Vista Home Premium attempt on my tablet. After
several abortive attempts, including a complete uninstall by the
program's uninstaller itself and a subsequent system scan by a
third-party uninstall utility to remove any remnants and a
reinstall twice, I gave up on that install. It appeared to
install correctly but would present an error message on every
launch stating that my "Host" file was a problem. I contacted
Uniblue and they provide a batch file download to run to fix the
problem, but that, too, was unsuccessful.
Uniblue's EULA allows for installation of the program on up to
three computers. This is a welcome, but unusual policy that I
wish more developers would adopt. The "one license, one user, on
one computer" model is outdated and is not realistic in today's
environment.
Good Points.
Reviewer 1 - Dana Cardwell: PowerSuite is a set
of three different programs consisting of a Registry cleaner and
defragger, a tweaker and junk file cleaner, and a driver
scanner. The user interface is easy to navigate and makes each
of these programs accessible from a single click. I like the
ability to scan from the user interface without having to open
each different program or open the separate program for more
details. Each of the different programs can be scheduled to
perform scans at selected intervals.
The main instructions on how to use PowerSuite and each of its
component programs comes from a downloadable manual in pdf
format. I found that the user interface was intuitive and there
was little need to consult the manual. Questions not answered in
the manual could be directed to PowerSuite's Web site with
response in a normal business time frame.
The Registry Booster performs scans quickly and can clean
invalid registry entries even faster. Part of this speed is due
to Registry Booster not scanning the entire Registry. This is
not necessarily a bad thing as there are portions of the
Registry that should be scanned and cleaned only if the user is
knowledgeable about the Registry entries that will be deleted.
Registry Booster is very safe to use by scanning known safer
keys to delete invalid entries from the Registry and it has a
restore function. My tests demonstrated that the restore
function did return my Registry to the state it was before the
clean. I also like the log that Registry Booster generates when
it performs a clean so I can view individual Registry entries
that were deleted. The concept of cleaning the Registry of
invalid entries to increase performance is well documented;
however, removing invalid entries is only part of the
performance improvement. The other part is eliminating the gaps
in the Registry by removal of these invalid entries. Registry
Booster provides this other part in a defragmentation of the
Registry, which is a vital component left out of other Registry
cleaners.
The SpeedUpMyPC tool is a combination of known tweaking of
Registry settings and a junk file remover. I like the ability to
select which tweaks can be undone and which speed up tools can
be disabled. With PCs, one size does not always fit. I found
some of the tweaks actually slowed down performance on my
system. I have already tweaked my system, so I saw very little
improvement from these tweaks. I had made the tweaks that do
boost performance, so, unlike with my experience, the average
user will see a performance boost from these known performance
tweaks. I like the ability to select which junk files should be
removed. Most junk file removers want to remove the temporary
Internet files. My access of the same sites on a regular basis
makes such a performance boost actually a performance slow down.
The Driver Scanner worked quite well and very quickly. On my
system only one driver was found to be out of date.
Reviewer 2 - Mark Snyder: There is much to like
about PowerSuite 2010 which brings together three quite capable
utilities presented in a clean, attractive and informative GUI
(Graphic User Interface). The GUI is logical in its layout and
can be easily and immediately used by even a beginner. It is
simply split in to three convenient tabs: "Overview,"
Scheduler," and "Settings" with the main screen indicating the
status at a glance of the three main utilities Registry Booster,
Driver Scanner, and SpeedUpMyPC. From here, all one needs do is
push "start scan" to launch the application and begin using the
selected tool. It did a good job of safely cleaning and
defragmenting the Registry; was able to find and install updated
drivers, and it offered some tweaks to system settings to
improve performance. In addition, and more specifically:
The Registry cleaning module was relative aggressive but I found
no instances of it identifying questionable or unsafe items for
removal. It also offers a restore function should a problem
arise after cleaning. The restore function worked well.
The Registry cleaning module offers excellent details as to the
items it finds to remove and allows the option to have it
automatically remove everything it finds or manually delete only
those the user feels are reasonable, or to white list entries so
that they will not be identified in future scans.
The
driver update module offered a very fast scan time and located
and installed updated drivers without incident.
The optimization tool, SpeedUpMyPC, in addition to cleaning junk
files, offered tweaks that are relatively well known, along with
some having to do with browsing speed via DNS caching which
usually only an expert can adjust. The tweaks seemed safe in my
opinion and did seem to offer some perceptible improvement in
application launching, page load times, download times, and boot
times. Some of these optimizations are only realized by using
the running of this application in the background in "real
time."
The settings tab offers scheduling options to have the
application launch and perform its functions on a daily, weekly,
every two week, or monthly basis. Each function can be scheduled
separately. The default setting can be changed so that the
program does not automatically launch with Windows. Other
configurations can include navigation options, language
settings, and even proxy settings. All settings options are
clear and easy to change.
Support consists of an Online Knowledgebase (FAQ); Support
ticket/email system; help files, and product manuals
There is a 30-day trial before purchase is required.
I found PowerSuite 2010 to be a safe, capable, and efficient
program that does what it claims and without all of the
bloatware that so often accompanies utility suites such as this.
There is a feature set that includes a Registry editor, Registry
find and replace tool, Registry search tool, Registry compactor,
disc cleaner, install/uninstall tracker, and a set of Windows
"tweaks" to system settings. Each of the added features
performed as described.
Reviewer 3 - Name Withheld By Request: I am
nearly obsessive with keeping my drivers up-to-date; yet,
PowerSuite 2010's DriverScanner module found no less than four
separate driver updates that I had no idea were available for my
hardware.
Reviewer 4 - Peter Royle: When I ran the
Registry Cleaner, it found over 200 Registry errors. I could
choose to see both a simplified list of the errors grouped into
categories, and a detailed list showing all the errors and where
they were in the Registry. Once I had checked through the list,
I allowed the program to do the Registry cleaning. Its first
step was a full backup of the Registry before embarking on the
actual cleaning, an excellent and very important feature. The
cleaner also created a log of the process, with the same list of
items that had been removed by the cleaning. Each time the
Registry Cleaner is run, a log of all the changes is created.
Although the computer had been recently cleaned up by several
other programs, UniBlue Registry Cleaner was still able to find
parts of the Registry that could use a bit more tidying up. The
SpeedUpMyPC module found many junk files that were still
scattered around in different places on the computer's main
drive.
UniBlue Power Suite is designed to work with some essential
parts of the overall Windows Operating System: the Registry,
drivers and "system configuration and resource allocation ".
Users must be confident that, when problems occur, help is
available, and quickly. Although the EULA does not promise such
assistance to users, I was pleasantly surprised by the response
I had when I needed help. I received an almost immediate
(automatic) reply to my on-line request for assistance, giving
me a ticket number that I could use in email correspondence. I
was also informed that a member of the support team would (under
normal circumstances) reply within 24 hours. In fact, I received
an email in less than 12 hours. The information provided was
very complete and I needed no further contact with them for that
particular issue. In the area of support, then, the UniBlue
people met and even surpassed my expectations.
Reviewer 5 - Dana Bostick: Uniblue's Power
Suite's Registry Booster was quite fast during the scanning
process. It took under a minute to complete and the results of
the scan were clearly presented and easy to understand. Any
Registry errors found were broken down into three categories:
System related errors, User related errors, and Third-party
related errors. The areas to be scanned for errors are
selectable via a checkbox and entries can be added to an "ignore
list" to exclude those being flagged as an error. Each error is
assigned a "damage level" value that is displayed with a color
bar chart. An explanation of this evaluation is provided along
with the location and detailed description of the error. While
the detailed information is presented in a cryptic HKEY value
that does not really tell the average user much, clicking on the
"view results log" opens an HTML page that may be a bit more
enlightening. When changes are to be made, the program backs up
the Registry it may be rolled back if something goes amiss. Each
of the three components can be scheduled to run at specific
frequencies and times via the settings within the program
itself.
SpeedUpMyPC to delves deeply into the computer to make changes
that Uniblue feels would be beneficial in making one's PC run
faster. It monitors and throttles "runaway processes that use up
all of your computer's processing power", provides a "Proactive
thumbnail generator" to help with quicker navigation through the
file manager and purportedly works some kind of magic so that
"applications are launched more quickly when accessed from the
start menu".
The Driver Scanner application is fairly straightforward. It
scans the driver database, looking for the date signature of the
currently installed drivers and compares them to its own
database of drivers and download/install a newer version is
available. It examines disk drives, processors, display
adapters, DVD/CD-ROM drives, IDE ATA/ATAPI controllers,
monitors, network adapters, sound, video and game controllers,
system devices, SCSI/raid devices, USB controllers and the
catchall "other devices". The scan was very fast, completing in
under one minute. .
Weak Points.
Reviewer 1 - Dana Cardwell: Registry Booster is
very weak in its detection and cleaning abilities. My testing
showed Registry Booster did not detect or clean numerous invalid
entries which are known to be safe to remove. Some examples are
invalid Start Menu order entries, unused file extensions,
invalid files references, and other items. Registry booster
found 227 invalid entries and could not remove one for security
reasons while two different cleaners found 324 and 333 invalid
entries. Examination of the invalid entries missed by Registry
Booster did reveal these entries to be invalid and totally safe
to be removed.
Reviewer 2 - Mark Snyder: While there is a lot
to like about Uniblue's PowerSuite 2010, there are still a few
weaknesses and a bug or two to be worked out. The deal breaker
for this reviewer is the EULA and the support.
The EULA is the most important part of any software program as
it is the legally binding agreement between the user and the
software developer. As such, it should, ideally, offer both the
consumer and the developer some guarantees and protection and it
should be clear and easily understood. The Uniblue EULA met few
if any of these requirements. To begin, it is unclear as to
whether the license if for use on three computers or on one
computer. There is so much legalese that it would take a lawyer
to interpret it correctly. This is, however, not what became the
deal breaker for me. My problem is with those stipulations that
border on this program being classified as spyware: There may be
technological measures, including enforcement technology, in the
Uniblue Software that are designed to prevent unlicensed or
illegal use. You agree that Uniblue may use these measures. This
can only mean that Uniblue is accessing one's computer through
its software to monitor use of its program. Furthermore: You
agree that Uniblue may collect and use information transmitted
from the Uniblue Software. . . . Transmitted from the software
to Uniblue? And finally: Other third party software may be
distributed together with the Uniblue Software. What does this
mean? Are there hidden third party programs contained in the
Uniblue software? If all of this does not make one
uncomfortable, it should. Without an explanation of these
concerns, I cannot recommend this software program to anyone.
Other concerns:
Support is free for one year only. A $120.00 program that only
provides support for a single year? Additionally, there is no
guaranteed support, since the EULA states that Uniblue may
provide you with support [emphasis added].
The program repeatedly tries to place itself in the start menu
to launch with Windows even after adjusting the settings.
When launching, I get an error box stating "Set Up Resource not
Found." It then disappears and the program proceeds to launch.
Uniblue's AOL-like support suggestion was to uninstall and
reinstall which, of course, did not resolve the problem.
When attempting to initially launch the programs from the main
window, an error message regarding the Registry cleaner appears
that states: No scan progress detected. Launch application to
check status. The application was working correctly, just not
detected from the main window. Support said to uninstall and
reinstall but that did not resolve the problem.
When clicking on the log after using the Registry cleaner, IE
mysteriously launches to an unknown location online where there
is a log of errors found on an, again, unidentified text file.
There is no indication as to how to return to the overview
window (main window) of the GUI after running each individual
application. The necessity to click on the X in the upper right
corner as if closing the entire window is very unintuitive.
SpeedUpMyPc tweaks lack details as to what exactly is going to
be adjusted, especially those having to do with DNS caching.
Driver updater offered a driver update for my new LG monitor but
it was a third-party driver when there was one from the
manufacturer available.
One cannot maximize windows.
The weather icons to indicate computer health, i.e. a shining
sun for good healthy, cloudy for poor health, etc., is a little
infantile for a professional software program.
Far too much resource usage. When idle, the program is running
two process consuming 122MB of RAM (powersuite.exe @ 50MB,
sump.exe @ 72MB), and 26-33% of CPU. This would more than offset
any speed improvements gained by allowing this program to run in
background which is necessary to utilize its main three tools
(CPU monitor, Proactive thumbnail generator, Software quick
start).
Overall, for a software program that costs twice that of its
competitors at $120.00 there is a noticeable lack of features.
One would expect to find at least a disc defragment tool, an
uninstaller, and an eraser tool of some sort.
Reviewer 3 - Name Withheld By Request:
Sometimes PowerSuite seems to rely on the user to have blind
faith in the program. For example, during my testing, the
SpeedUpMyPC module wanted to stop two unneeded services to
optimize my bootup speed. That sounded good, except there was no
way for me to find out which two services it wanted to axe.
RegistryBooster was similarly cryptic with some of its
offerings. I'd rather be provided with the details on the
operations these modules wish to perform so that I can make an
informed decision.
Reviewer 4 - Peter Royle: My greatest concern
is the fact that after I close the program, it goes into the
System Tray (near the clock) and continues to run. (This default
can be changed in the settings.) I can right-click on the icon,
and exit the program. But when I first installed the program,
each time that I ran UniBlue Power Suite, I was warned by Win
Patrol that it wanted to place a "Launcher" program into my
Startup procedure. When I looked this up on the internet I found
that many programs like to run a "launcher.exe" file. I finally
decided to let launcher run, but was not happy about having to
do so, with no information from the program about what it is,
why it is needed, and what it does. This allowed the UniBlue
Power Suite to insert itself into the computer's start-up
procedure.
Another application, Process Lasso, alerted me to the fact that
there was high CPU usage. I investigated further, and found that
a file, called "powersuite.exe" was in constant activity, using
between 20 - 35% of the CPU and 37 MB of memory. Close behind
was another program "sump.exe" which seems to be another part of
the PowerSuite set. Sump uses between 6 - 15% of CPU resources,
and another 41 MB of memory. When I opened and ran other
programs, these two continued to operate; in other words, they
did not release the CPU and/or memory to the programs that I
needed to use. I have no idea what they are doing, but it is
clear that I cannot allow such an enormous part of my computer's
resources to be taken up by one program simply running in the
background. Far from Speeding Up My PC, they cause serious and
noticeable degradation in the ability of my computer to do what
I actually want it to do. I changed my settings to uncheck
"Launch PowerSuite when Windows starts."
To test the Registry Backup and Restore feature in the Registry
Cleaner program, after booting up the computer, and before
running any other programs, I called up UniBlue Power Suite, and
ran the Registry Scan through all its steps. It reported 205
errors, which I had it "fix". When it had finished its cleaning,
I went to the "Restore Registry" feature, rebooted as
instructed, and again ran the Registry Cleaner program. Instead
of finding the 205 items which should have all been present
following the backup and restore, it found only 169 errors, thus
leading me to believe that the backup and restore are only
partial.
I was even less pleased with the "SpeedUpMyPC" module. The Scan
found over 600 "Issues." Most of these were "Junk files": items
in the Recycle bin, temporary files, the Internet Explorer
cache, etc., and I was not too concerned about these. The
proposed changes that bothered me were the 33 "System Tweaks"
and 3 "Speed Tools" that the program wanted to "Fix". Both these
categories listed the proposed changes to be "Critical."
Although I could see the list of changes proposed in the "System
Tweaks", and could unselect any of the items in the list, I
could not find any more information about any of the proposed
changes. For example, there were 5 "Unnecessary Services" that
it proposed to disable, but it did not indicate that these
services were, what programs were related to the services, nor
how UniBlue Power Suite determined which services are necessary
and which are unnecessary. Several other recommendations
concerned increasing the DNS cache. Frequent discussions on the
Web show most favor emptying the DNS cache, contrary to Uniblue
Power Suite's recommendations, because it interferes with
accessing some Web sites.
I hoped that I would find more information in the UniBlue Power
Suite manual but was disappointed. There were a few short lines
telling me that these are "one-time changes" which will simply
be good to do, with words such as "improving", "optimize",
"speed" and "efficiency" I did "Fix" the Tweaks, but cannot say
that they resulted in any improvements in speed or efficiency.
I noticed the "Manage" tab at the top of the window, but this
gave me a little more information about the three changes
proposed in the "Speed Tools". When I checked the UniBlue Power
Suite manual, I found the 3 Speed Tools are described there.
These are a bit more flexible than the "System Tweaks", as I can
change the settings back to their current state. But when I
return to the Overview, I discovered that I would have to redo
the "Speed Scan" in order to see the list of tools again. This
does not seem to be efficient.
Another problem with this module was that when I chose "Fix
Issues" a screen appeared warning that I would best "close
all other applications before fixing the issues found".
Unfortunately, the screen blacked out most of my desktop,
covering a shortcut to a program which lets me close all running
applications quickly, instead of having to do it one-by-one. It
would be much better if I could close the UniBlue Power Suite
screen temporarily, and return to it when I have followed the
request. When I came back to the SpeedUpMyPc module, I had to
run the scan again. This time, one of the proposed System Tweaks
had disappeared from the list, and now UniBlue Power Suite was
proposing only 32 changes.
One of the options on the Main Screen is to view the Uniblue
manual. This navigated to the Uniblue Web site, where I could
download the manual. I had already done so; thus it would be
better if I could have an option to open the copy of the Manual
on my own computer, instead of going to the Web to access it.
Each application's windows exactly cover the PowerSuite Main
Window. I could not find a way to get back to that window, until
I finally clicked on the close button, thinking that I would be
shutting down the whole program. Then the main "Dashboard"
appeared. Having options such as "Return to the Dashboard" or a
"Home" button would eliminate this confusion.
Reviewer 5 - Dana Bostick: The actual size of
the user interface window. The actual window is only 10 inches
by 7 inches on my 22 inch monitor running at a 1440 x 900
resolution. That's less than half of the available screen real
estate. It is not resizable by dragging the edges or corners and
has no full screen option. For the basic tasks, this is okay but
makes reading of scan results almost impossible. The actual scan
results were displayed in a panel that was half the size of the
main panel which contained several columns. The only way to view
all of the information was to drag the column header around to
expand or collapse a column display. Even then, the longer
entries were not fully viewable.
The repair option in RegistryScanner is "all or nothing". The
program does not allow selectively repairing errors it has found
and just does a wholesale repair of all found errors. I prefer
more control over what a program is doing on my computer. I
think the workaround for this might be to run the scans, copy
the specific error to exclude, and then add it to the exclusion
file and then rescan. While this may be workable, it is
cumbersome.
There is very little information about how the tools in
SpeedUpMyPC work.
Other Comments.
Reviewer 1 - Dana Cardwell: I disagree with the
makers of PowerSuite that out of date drivers can hinder
performance. Often drivers are updated because of new hardware
and if no new hardware has been added, the update portion of the
driver will not be needed; thus, there will be no performance
boost. My personal experience with updating drivers has been
mixed, with more problems seen with an update than performance
increase.
Reviewer 2 - Mark Snyder: So how much does this
program really cost? Throughout the Internet, I found prices
ranging from $39.95 to $59.95. The Uniblue Web site lists the
retail price at $119.95 but with what seems to be a permanent
sale price of $59.95.
Reviewer 3 - Name Withheld By Request: I'm a
little turned off by the product's ActiveProtection, a
subscription device that ensures that one always has access to
free updates to the purchased program. No where on the Web site
is the renewal price indicated, but after a free year of updates
the ActiveProtection is automatically renewed.
Reviewer 4 - Peter Royle: Although the UniBlue
Power Suite provides an attractive graphic presentation of its
modules and features, I do find the "System Barometers" to be
alarmist. On the occasions that I had between 160 to 700
registry errors, the barometer reports the "damage level" to be
"high". In doing a scan at one point, I noticed the barometer
running from "low" to "moderate" when fewer than 10 errors were
found, and at about 15 errors, it had already run into "high".
Rather than being helpful, this is over-hype which lowers the
credibility of the program.
I very much like the "Company" section of the web-site. We are
introduced to the people behind the program, in a light-hearted
and friendly manner. After reading the story of their progress
and looking at the photos, I feel a bit bad about being so
critical in this review. I can only hope that the areas that
cause me concern can be addressed and improvements can be made.
All the above issues, and the still expensive current special
price of $59.95, make it impossible for me to recommend UniBlue
Power Suite in its present form.
Reviewer 5 - Dana Bostick: Uniblue offers
support via their Web site and an online HTML Help manual. The
Web site provides a searchable database of frequently asked
questions, and the option to submit a support ticket if the
answer can't be found within that resource. There is also an
extensive FAQ. The turnaround time for a support request via
e-mail was 24 hours for the one ticket that I did submit about
my Vista installation problems.
Will you continue to use it?
Reviewer 1 - Dana Cardwell: No. I already use a
better Registry cleaner and defragger, I already have my system
tweaked, and I don't see the need for updated drivers until I
change my hardware and then I usually do a manual search when
that need arises.
Reviewer 2 - Mark Snyder: No.
Reviewer 3 - Name Withheld By Request: I know
software reviewers are supposed to be impartial above all else,
but I have to confess that I fully expected to hate this
program, but I was pleasantly surprised by my experience. I will
be keeping PowerSuite 2010 until it stops being useful, but I
won't be allowing it to do anything that doesn't provide enough
details into what operations it is performing.
Reviewer 4 - Peter Royle: No.
Reviewer 5 - Dana Bostick: This latest version
replaces a previous version that the NNT Panel evaluated
previously. This version will replace that one in my toolkit for
future use.
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OPERATING SYSTEMS USED IN THIS REVIEW
Windows 7, XP Pro, XP Home and Media Center
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