
System Mechanic 9.5
Reviewed March, 2010
What’s It Do?
System Mechanic 9 cleans, defrags, and repairs the Registry and
eliminates Registry bloat; accelerates PC startup 19 ways;
defrags and recovers orphaned RAM; boosts Internet speed;
completes low-level drive defrag; turns off unused background
programs; optimizes PC settings; intelligently eliminates
unneeded startup programs to start Windows up to eight times
faster; and, etc.
Does it do what it promises?
Reviewer 1 - Name withheld by
request: Mostly yes, in that it
performed all of its functions and tweaks well on my system. No,
in that the website offers the "promise of the extreme": for
example the "overview" page for System Mechanic has a headline
"Start Windows up to 8 times faster". While that might be
achieved on some systems, I saw nothing like that on mine.
Reviewer 2 - Dana Cardwell: yes, it does
perform the tasks it advertises; but any noticeable benefits
will depend upon the condition of one's system.
Reviewer 3 - Dana Bostick: Yes, it performed
all the functions it purports to be able to do during my
testing. The Pro version includes anti-virus, anti-spyware, a
file scrubber and an undelete utility in addition to the regular
maintenance tools in the basic version.
Reviewer 4 - Peter Royle: Yes, it can deal with
all of the "top 5 performance drains" listed on the iolo Web
site; however, I would caution that users should check each of
the individual tools first, and define the scope that each one
should be given. Doing so could avoid nasty surprises that might
occur by simply installing the program and running the "PC
Accelerator" right away -- however great the temptation may be
to do so. It would be wise to look at the tools individually
first, and see what the program actually proposes to do before
carrying out the recommended "Repairs."
Reviewer 5 - Mark Snyder: No. The program did
not "make [sic] your PC run like new again;" it did not "boost
internet speed;" and it did not "accelerate" my PC at all, let
alone "up to 300%." While the program's individual tools work
for the most part, the over-inflated claims of how this program
will improve your PC are the stuff of gimcrackery and P.T.
Barnum.
Was it easy to install?
Reviewer 1 - Name withheld by request During
the early part of the installation process, it checks for and
downloads critical updates automatically. Use per the
installation license is limited to one computer and only one
backup copy is permitted. This is an unrealistic restriction,
given the need to make multiple system backups for the
protection of one's data in the current era. The license
agreement has a large volume of disclaimers and, most
disturbingly, there is a large section where the user agrees to
hold harmless and indemnify the company and a host of others.
Developers of System Mechanic
Responded: Every copy of System Mechanic works on up to 3 PCs.
This is clearly stated on our website, on all our boxes, in our
reviewer's guide, and was also clearly mentioned in my email
including the review copies / activation codes for the
reviewers.
Reviewer 2 - Dana Cardwell: Yes, the 18.1MB
downloaded exe file installed without any problems or conflicts.
Registration was very easy to accomplish utilizing a copy/paste
of the usual long license key. It should be noted that System
Mechanic is timeware in that the license is valid for only three
years
Developers of System Mechanic
responded: The software will work indefinitely, so it is not
timeware. However, some of the program's features, which rely on
constant updates in the form of iolo's exclusive Tune-up
Definitions, will cease to be updated when the service plan
expires and thus might not remain equally effective.
Reviewer 3 - Dana Bostick: Yes and No. The
first time I installed it, all went well. The program worked as
expected and I used it for several months this way after I had
set up all the various parameters and tasks I wanted to perform.
I had significant issues after the attempted update. It appeared
to install correctly but it would not run. The program claimed
to be "missing" some critical component. While attempting to
uninstall it, my computer crashed and spontaneously rebooted. I
went through the installation routine a second time. It appears
to have been a temporary local glitch that did not recur. Upon
launch after reinstalling, it updated its definitions and
appeared to be functional. I suppose I may have inadvertently
blocked one of the startup routines it requires. I very
carefully monitor every install to avoid getting unintended
startup items placed into the Registry.m2
The license authorizes one user/one computer.
Developers of System Mechanic
responded: Again, every copy of System Mechanic works on up to 3
PCs. Feel free to verify this on our website, our boxes,
reviewer's guide, or my original email.
And the program does not allow use over a network without a
licensed copy for each computer on the network. iolo "monitors"
the use of the software to "avoid unlicensed use". It "phones
home" about one's computer and operations performed but claims
not to share the specific information without the user's
consent.
Developers of System Mechanic
responded: User consent is requested to submit data to iolo
anonymously. No information is shared at any point with any 3rd
parties.
It does however "aggregate the data" and may share that
aggregated personally unidentifiable information without
consent.
Developers of System Mechanic
responded: Once again, no data is ever shared with any 3rd
parties. Furthermore, the user can always choose not to have
this data submitted.
Updating, when offered, requires agreement to a new EULA. The
program with not run if one blocks the startup items needed to
monitor the installation that System Mechanic wants to install.
Reviewer 4 - Peter Royle: Yes. It is a standard
windows installation, which allowed me to put the program files
and shortcuts in the locations of my choice. There are two
services that will be installed with System Mechanic and run
when the computer is started. As I knew before I installed this
program that such items would be added to the start-up
procedure, I allowed them, but would prefer that there be some
warning and explanation of what these services do and why they
are needed on my computer. Entering the Registration Key is a
simple copy-and-paste operation.
The licence allows the user to install the program on only one
computer, and it must be used only by the person with the
licence; otherwise, the EULA (End Users Licence Agreement) is a
fairly standard document containing the usual warnings and
disclaimers.
Developers of System Mechanic
responded: Again, every copy of System Mechanic works on up to 3
PCs. Feel free to verify this on our website, our boxes,
reviewer's guide, or my original email.
Whenever I started System Mechanic, it did a check for updates.
In the "One-click" style of System Mechanic, a single click will
download and install the new program. It finds the folder where
the program is installed, as well as the shortcuts in the Start
Menu.
Reviewer 5 - Mark Snyder: Yes. While a fairly
sizeable program at 18.17MB, it downloaded in a matter of
seconds on a moderately fast broadband connection. A nice touch
and something I have not seen before, it asked if I would like
to keep a copy of the installation package on my computer and
where I would like it filed. It further asked before placing
shortcuts or icons on my desktop, and contained no offers of
third-party software to be installed by default. It auto-updated
before the final installation and registration was a quick copy
and paste. Overall, it was a smooth and fast download,
installation, and registration. There is a standard EULA
regarding copyright protection and liability; however, there is
the most generous licensing agreement I have seen with any
software. The license allows of the program on three computers
and for three years. This does make the $49.95 price tag much
more reasonable and is highly commendable!
Good points.
Reviewer 1 - Name withheld by request In
contrast with other "system tuneup suites" I have seen, System
Mechanic 9 gives good, detailed information and control about
the individual items it proposes to change. While one has the
option of selecting a group of related items and allowing System
Mechanic to make "en masse" repairs, decisions can be made on
individual fixes.
The "Safety Net" feature gives the user another desirable level
of control. It allows one to undo groups of previous changes
should it be found that an adverse result had occurred. This
does not allow the granular control of individual changes as is
possible when the original tweaks were done, but its "shotgun
approach" should allow a user to return their system to its
previous state.
The "Help" system is smart in that clicking on "help" from a
section of the program opens the help menu to the relevant
portion of the help documentation. This seems basic, but I'm
surprised at how many programs do not do this.
Reviewer 2 - Dana Cardwell: System Mechanic is
a collection of utilities (which System Mechanic calls "tools")
designed to clean, maintain, adjust, and fix one's PC. Learning
the basics in how to use these tools is easy with video
tutorials that are easily accessible from the first screen that
opens when one starts System Mechanic. More details are
available in the help file of the program. These guides and the
easy to navigate user interface makes learning how to use System
Mechanic simple considering the vast number of tools that it
contains.
I like System Mechanic's flexibility for both novice and
advanced users. The default automatic use of some of the major
tools allows a user without any knowledge of the function of
these tools to use these tools safely, knowing there is a safety
net (undo) if he doesn't like the outcome. I tested this
function and found that it did undo those monitored changes;
however, care should be taken as the changes made by some of the
tools is not monitored and there is no "undo" for those changes.
It would make this review too lengthy to relate each tool's
function in detail, so I'll discuss the major tools in detail
and summarize the other tools.
System Mechanic's Dashboard Feature is an easy, quick way to
determine the status of one's system. Once cleaned and adjusted,
a user can use this quick interface to see if any new problems
have popped up. Not everything System Mechanic detects is a
problem or unnecessary. System Mechanic allows the user to
customize such needed or wanted items so it will no longer
detect it and thus reflect in its Dashboard rating. Monitoring
the Dashboard over time, I was surprised to see how quick
Registry errors occurred.
System Mechanic's Registry cleaner is very good. I compared the
Registry errors that System Mechanic detected to several other
Registry cleaners that I consider very good. System Mechanic
detected more errors than any other cleaner I tested which
resulted in a deeper clean. I inspected each Registry error
detected and did not find any false detections. System Mechanic
does make a backup of changes and has an undo function which I
consider a must have for any Registry cleaner.
System Mechanic Defragmentation utilities cover complete
defragmentation including boot files and the Registry. While
defragmentation will improve the speed performance of a system,
the amount of speed performance increase seen will be based upon
how fragmented the system is. The average user seldom installs
software or hardware that causes the boot files to become
fragmented, so after the initial perk from defragmenting the
boot files, little performance improvement is achieved from
regular boot file degramentation.
The NetBooster is a tool that changes settings in the Registry
that are customized to one's system and Internet connection. I
already had manually made these ideal settings for the best
performance and speed. I was happy to see that System Mechanic's
selection for these settings were identical to my manual
selection, indicating that the NetBooster does indeed make the
correct changes for the best performance and speed for one's
Internet connection.
The best jewel of System Mechanic's vast array of tools is Drive
Medic and the Emergency CD. One of the first things a user of
System Mechanic should do is to make the Emergency CD. This CD
will boot up on a non-booting system to allow Drive Medic to
repair problems and make the system bootable. I tested this on
my test drive by making that drive unable to boot (missing a
required boot file). I was able to repair the problem and have
the drive booting in a matter of minutes. This is a very good
tool to have in one's toolbox.
Many of the tools utilize Windows utilities to make changes. The
System Mechanic interface to these functions makes these choices
available to the average user who has never used these tools.
Reviewer 3 - Dana Bostick: iolo has been making
System Mechanic for a long time. I have used it personally for
many years. It seems to be a very solid and useful program. It
provides several methods of maintaining one's computer. It can
be set to do any or all of the maintenance tasks it provides
automatically or the individual tools can be used to perform
each function as needed. Many of the processes can be either
automated or may be used to dig down into the system as far as
desired to handle individual problems on a case-by-case basis. I
appreciated this flexibility that allowed me to make choices. It
also has the ability or set up a "one-button" operation to
handle a preconfigured list of tasks to perform. This is called
"ActiveCare". I was happy to see that all of the tasks in the
ActiveCare section are disabled on startup and can be
individually selected at the user's choice. I think this is a
smart move on iolo's part. Far too many programs I work with and
install for testing purposes have "preselected" options where
the developer makes the decision about what is needed. I prefer
to make my own choices.
During my testing I used System Mechanic's dashboard scan to
determine existing problems on my computer. It showed 25
security vulnerabilities, 384 Registry problems and 273 MB of
"system clutter". To correct this, System Mechanic has three
options: "Repair security vulnerabilities now", and "Start
repair security flaws wizard" that allow inspection and repair
of security vulnerabilities on a case-by-case basis and "Hide
this problem" hiding it for three days, seven days or
permanently should one not wish to make any changes.
After performing any repairs it recommended, the program
presents you with a "Tests and Repairs Summary" that tells you
what was repaired and what sections of the registry "Passed"
muster. NOTE: a system restart is required after some registry
repairs.
There is also a checkbox you can select to automatically repair
security vulnerabilities with a function called ActiveCare,
which is a way to set up a series of tasks that System Mechanic
will perform automatically.
The last tab on the applications main screen is called
"Reports". It offers two functions: "Intellistatus" which lists
total capacity and available free space of all connected drives,
as well as the status of the system memory both free and total;
and, a listing of startup programs broken down into tabs
labeled: Necessary, System, Unknown, Optional and Dangerous.
Also on this page is an Internet speed test that will check
current speed and offers to optimize the computer's settings if
necessary.
Reviewer 4 - Peter Royle: Some time ago I
installed System Mechanic on an older computer that I use for a
number of odd jobs and trial programs, as I do all of my work on
another computer. The old work-horse needs to be on all day, for
it also operates the shared printers used by other members of
the family from their own locations in the house. Although I had
not consciously set System Mechanic to start-up when I turn the
computer on, I notice that it still does regular mini-checks for
junk files and other fluff that would normally be accumulating
on my computer. I was pleased to see that I did not have to have
the full suite of tools turned on, running and using system
resources in order to do this basic maintenance.
The opening screen presents a beginning step: a Quick Analysis
that should take only a couple of minutes, or a Deep System
Analysis, which should take 5 - 7 minutes.. My C:\ drive -- the
one with the Windows "System Files" and program files is 35 GB
in size, so I ran the "Deep System Analysis" right away. This
was completed inside the 7 minutes, including a scan of the hard
disk itself for errors. When the scan is completed, there is a
listing of the existing problems from which can be selected the
ones for repair, or in the spirit of the "One-Click" system, the
user can choose to "Repair All." It is at this point that I
began to have some problems -- please see "Weak Points" below.
System Mechanic has a "Safety Net" feature that allows one to
undo any of the changes that the program has made on repair. By
default, all the Undo options are turned on, except the "Free Up
Drive Space Tools" (Junk files cleaner). That means that if
something happens during the System Mechanic repair process, the
computer can be brought back to its previous state.
Reviewer 5 - Mark Snyder: System Mechanic is
one of those all-in-one utility programs that cleans and
tune-ups one's computer as well as does the laundry and waxes
your car (well, almost.: ) Over the years I have become leery of
such programs because not only by trying to do so much they
actually did little well, but also worse, they all too often
took a well running PC and made it unstable and sometimes
unusable. Since System Mechanic has been around for more than 12
years however, I hoped that my fears and apprehensions would be
unfounded. Unfortunately, they were not. While some basic
cleaning tools worked well-tools I might add that are all
available for free elsewhere and cleaning functions that can all
be accomplished from within the Windows operating system-this is
a software that is unneeded by an expert and too potentially
dangerous for a novice for my recommendation.
Weak points.
Reviewer 1 - Name withheld by request One of
the first things I noticed upon installation and initial
analysis was that my history and earned privileges on an online
Adobe Flash-based game were reset to "zero". This may have been
due to script blocking changes under System Mechanic's "Fix
Security Vulnerabilities" section.
Developers of System Mechanic
responded: If the user ran the Privacy Cleaner tool, it may have
cleared a cookie which the game was using to track scores.
System Mechanic's graphic interface is somewhat inconsistent. In
order to find more details in some areas, one has to press on a
down arrow within a box. In others, this requires clicking on a
"+".
Reviewer 2 - Dana Cardwell: Many of the tools
in System Mechanic are very powerful in the changes that they
can make. Some changes are not monitored so there is no undo.
System Mechanic caused several of my programs to stop
functioning by halting services System Mechanic felt unnecessary
or a safety risk. I was able to repair some of the programs by
restarting the required service, but could not repair all. It
would have been easier to undo System Mechanic changes if there
was a log of what had been changed or an undo file to run.
The firewall monitoring function of System Mechanic did detect
my Zone Alarm Pro firewall being present on my system, but
failed to correctly report that is was active (which it was).
This resulted in a low security status on the Dashboard and an
incorrect warning that the Zone Alarm firewall was inactive.
Reanalyzing did not get System Mechanic to recognize that the
Zone Alarm firewall was active.
Developers of System Mechanic
responded: System Mechanic relies on the information security
products report about themselves to Windows Action/Security
Center. 99 times out of 100, the security product is not
reporting its status correctly, or the information coming from
Windows is out of synch. There is a feature to "Turn off
anti-malware monitoring" and "Turn off firewall software
monitoring" if a user does not want System Mechanic's diagnosis
of their security software protection affecting their dashboard
status.
Reviewer 3 - Dana Bostick: As with any program
of this type, it should be used with care. It does have the
capability of causing problems if one doesn't pay attention or
really does not understand the effects of the changes.
Reviewer 4 - Peter Royle: Once the "Dashboard -
Analysis" has been done, the user has the option to Repair the
problems that it lists. However, at this point, one must take a
leap of faith that all will be well if either option is chosen:
Repair Selected (in which case, those problems for repair are
selected) or Repair All. What I could not find here -- and which
I believe is a glaring omission -- is the possibility of seeing
the details of the problems listed
Developers of System Mechanic
responded: This is possible for all problems noted, by clicking
on the drill-down menus.
Although most of us will not, for example, examine the Registry
Entries that Registry Cleaners would normally fix for us, all
the programs that I have used will at least give me the chance
to look before I decide to "Fix" or "Clean." Junk file cleaners
will also let me see the files that it has selected before
trashing them. In fact, not having that option led me to the
difficulty I describe in the next paragraph. System Mechanic
tells me that I have "unnecessary" start-up items, but I cannot
see what they are. As I have examined all the start-up items
with other programs, I really do not know what System Mechanic
will turn off or delete. It tells me that the Registry has never
been backed up, but that is simply not true: perhaps it means
that I have not backed up the Registry with System Mechanic, but
that is not what it says. It mentions that I have 730 mb of
system clutter -- but I find that to be very doubtful.
Unfortunately, I cannot see what they are, so I cannot find out
if this is accurate or not. (Note: I later found this all to be
files that were already in the Recycle bin, so this warning was
somewhat ingenious.)
Although System Mechanic does have some safety features built
into it, I ran into problems by just installing the program, and
doing what I think most people would do. I clicked on Analysis,
saw that the computer was in "Poor Health" so told System
Mechanic to "Repair All" . Unfortunately, I lost some data-files
that would seem to be junk files to most junk-cleaning programs.
I was lucky because System Mechanic did its clean up late at
night, just before the computer shutdown. Since the program that
uses those rather unusual data files is one of the first ones
that I call up at the beginning of each day, I immediately
discovered that my information was missing. Due to a robust
backup system, I was able to recover it with only a small amount
of panic and worry. However, I took the lesson that I had better
explore System Mechanic a bit more carefully before simply
giving it carte blanche. The Safety Net which is built into
System Mechanic did not help recover those files, for the "Undo"
feature for this part of the program, unlike all the others, is
turned off by default.
Reviewer 5 - Mark Snyder: The most attractive
function of this software program is its automated functions.
Upon its initial use you are required to run a "quick" or "deep"
automated analysis of your entire system after which a graphic
"dial/"dashboard" gives you a bill of health: "poor," "fair,"
"good," and so on, with the option to simply repair all problems
it found to improve the rated health of your system. The problem
is that if you click the "Repair All" you are never told what
was repaired other than some broad generalities such as
"Optimized Internet Speed." It does not, however, tell how it
optimized Internet speed, i.e. what system changes were made,
and this is the potential danger. There is an option to run each
of the tools manually after doing the initial analysis and if
doing so you can find some specifics of what each tool wants to
do and them makes informed choices of what you wish to allow;
however, as a reviewer I wanted to test the function most likely
to appeal to the novice so I after being presented with a
laundry list of things wrong or needing changed or needing
cleaned, and a rating of "Fair," I clicked "Repair All." I was
surprised by this list and rating as I keep my PC in excellent
shape. After finishing its "work," the program said it needed to
reboot my computer to which I agreed. And now the fun starts!
Besides taking forever to reboot, the first thing I noticed was
that my AOL software would no longer initialize. No matter what
I did, the AOL software would load but not initialize. Next I
found that several file associations had been removed and that I
could no longer open files using the associations I had
previously set. I also discovered two programs that would no
longer work correctly. Not only had programs and my file system
been damaged but my computer was unstable, taking much longer to
reboot, load times for Internet pages had become remarkably
slow-as if on a dial-up connection, there were missing critical
system files. There is an undo function hidden in the SafetyNet
tab but does not allow you to bring back one item at a time and
when I tried to restore or "undo" the previous operation all was
not returned to as it had been. In fact, it was only because I
had set my own System Restore point was I able to "undo" the
changes/damages that the program had made. It was only upon
running the program a second time and, rather than clicking
"Repair All," examined each individual tools findings could I
see some of the reasons for the problems. For one thing the
program had removed AOL from the Trusted Zone in Internet
Explorer to the Not Trusted zone. It has also removed two
critical services necessary for AOL to run. It seemed to have
made rather generic changes to internal Internet connections
such as Maximum Transmission Unit (MTU) settings that are
inappropriate and are too high for use with many ISP's such as
AOL. There were also several Registry entries for AOL and other
programs that I used which it deemed as unneeded or superfluous
and which broke programs by their deletion. So while this is
enough to make me uninstall a program and say no more, there is
more:
It installs two services in Windows services that are set to
automatic and therefore run in the background at all times.
These cannot be disabled from within the program's configuration
options, and even when reset to manual, the service identified
as "Iolo System Service" resets the Windows service to automatic
each time the program is run.
There is no way from with the program's configuration option to
disable the Active Care function running in background.
Each time the program tried to auto-update it would reach 100%
of the download, show 1 second remain, and then freeze. I could
only shut down the program through Task manager.
The Registry tool claims to "search for problems and unoptimized
settings" but I could not find a single instance where it
changed in settings in the Registry unless, by "changing a
setting" implies removing a Registry entry or key.
The program uses an excessive amount of computer resources: 80MB
of Ram and runs the CPU at between 45% and 100% depending on the
function being used.
The Deep System Analysis takes an hour or more and not the
minutes indicated. Furthermore, it cannot be canceled once
started.
Developers of System Mechanic
responded: Actually, there is only one portion of the Deep
System Analysis which cannot be cancelled: the user is warned
about it ahead of time and given a 15-second window to skip it.
The program seems unable to recognize such common antivirus
programs such as AVG, or Avast. On the other hand I got a green
checkmark for being successfully protected by Avira anti-virus
when I only use it as a manual scanner and not as real-time
protection.
The RAM memory optimization tool simply swaps out the page file,
actually making the computer operate slower, not faster. This is
an old trick long ago debunked.
The disc defragment tool is extremely slow; much slower than the
built in Windows tool, and is not as thorough as the free
Auslogic program.
The hard drive analysis/repair tool is more or less the Windows
chkdsc tool operating from the Windows DOS command line.
It lacks enough detail as to how it is accomplishing some of the
repairs or optimizations and asks for far too much blind trust
in the program.
The Graphic User Interface (GUI) is not intuitive and important
functions such as the aforementioned "Undo" are hidden under
obscure tabs
Developers of System Mechanic
responded: Actually, all "undo" functionality is available from
one (and only one) location: the SafetyNet link on the red
toolbar running across the top of the user interface.
The program was extremely difficult to uninstall. Even after
using aggressive uninstallers (Revo and jv16) to remove left
over fragments in the Registry as well as manually cleaning the
Registry and removing left over files, I had to use a Microsoft
tool to remove the two services that remained in the Windows
Services Applet. This also is a sign of a program with poorly
and sloppily written code.
Support is virtually non-existent. There is a FAQ, a Knowledge
Base, and Demos on the Web Site as well as a support ticket
process for contacting support; however, that process seems
worthless. I contacted support four times. The first time they
gave me a standard boilerplate response from the Knowledge Base,
which did not solve the problem, and the other three support
ticket requests for support remained, unanswered. This alone
would prevent me from recommending the program.
This is, in my opinion, a dangerous program-one far more likely
to cause problems than cure them. The back end clean-up tools
that do work are all available as freeware, or the same
processes can be accomplished from within the Windows operating
system. As a result, my recommendation is to stay away from this
program.
Developer's Web site.
Reviewer 1 - Name withheld by request The iolo
Web site is dedicated primarily to sales and promotion.
Reviewer 2 - Dana Cardwell: The iolo Web site
is easy to navigate with drop down menus available on all pages.
The Knowledge Base seems to be very limited, but there is online
email support. The Web site appears straightforward with the
exception clearly pointing out the license renewal requirement
until one is well into the purchase phase.
Reviewer 3 - Dana Bostick: The home page was a
bit cluttered but it was not too hard to find the information I
was looking for. The System Mechanic product page was a little
better since it focused on only the one product. It displayed a
section in the middle with tabs featuring Overview, "How It
Works", Comparison, Reviews, Testimonials, a page of Demo screen
casts that show how the different functions work and a final tab
called "Learn" that explains iolo's "Intelligence-based" PC
Tune-up system works by capturing information from "millions of
PCs" world wide to fine tune the various signatures for System
Mechanic subscribers.
Reviewer 4 - Peter Royle: Although iolo offers
several products, System Mechanic seems to be the flagship
program. It is easy to navigate to different parts of the site,
and they publish some interesting information there. One section
that intrigued me is iolo Labs, where can be found reports on
some of their research. The "Search Program Database" was
disappointing in that the search for several files returned no
results.
I found the site to be cluttered and far too busy. It has the
gaudy appearance of the flyers from the large chain stores that
go from my mailbox to the recycle bin. In fact, nine
warehouse-type chains are listed right across the middle of the
home page -- advertising, I suppose, as none of them are
clickable. Overall, the site did not impress me very much.
Reviewer 5 - Mark Snyder: The Web site, while
full of excellent information about the program, has too many
exaggerated claims, hyperbole, and obviously inflated sales
pitches to be truly credible. It is also busier than it need be
with snippets of supposed but unverifiable customer testimonials
and references to, no doubt only positive, reviews.
Other comments.
Reviewer 1 - Name withheld by request I was
uncomfortable that iolo saw fit to include a 15 page "reviewer's
guide" along with their license code. If the documentation is
good enough for a user, it should be good enough for a reviewer,
and vice versa. I don't need to be led by the hand to find the
good things to write in a review.
The only area of this package that I found questionable, and
would appreciate the company's comments on, is the "Fix Security
Vulnerabilities" section. I declined to make most of the changes
in file associations recommended there because of a concern
about making my system so secure that it becomes crippled. For
example, the recommendation was to change JavaScript files to
open in Notepad rather than to execute. While this would prevent
malicious code from running, it will also stop friendly files of
the same type from doing the same.
Reviewer 2 - Dana Cardwell: System Mechanic's
are very powerful and a user should understand that some changes
made by System Mechanic could result in undesirable results.
Some of these changes cannot be undone by System Mechanic. After
my testing, I had to load my backup image to correct the
problems caused by some of System Mechanic's changes that were
not monitored and thus had no undo within the program.
Reviewer 3 - Dana Bostick: I found System
Mechanic to be quite useful and easy to use. It provides a lot
of useful tools under one hood and is pretty easy to use. It is
from a well-established company that has been in this game for a
long time and is well respected.
Reviewer 4 - Peter Royle: Since System Mechanic
is a general all-in-one program, it contains a number of tools
that duplicate the work of other programs specializing in one
feature or another. For example, I already have an excellent
Registry Cleaner that I use on a scheduled basis, so I do not
need System Mechanic's "Registry Compactor"
Developers of System Mechanic
responded: Cleaning the registry and compacting it are mutually
exclusive optimizations. One is not a substitute for the other.
I also have an excellent program to defragment my drives, so I
do not need the "DriveAccelerator" of System Mechanic. I also
keep a careful eye on the programs that run when I turn the
computer on and one of my pet peeves is programs that install
themselves into my start-up group without informing me and
asking for my permission. I did run the Start-up Optimizer and
EnergyBooster, but did not take any of the recommendations
proposed by System Mechanic. In fact, I was a bit surprised by
the suggestion that I turn off the Window's Automatic Updates I
have Windows set to check automatically, but I always look at
what is recommended, then decide which items to update and which
ones to ignore.
Developers of System Mechanic
responded: The reviewer might have misunderstood the suggestion.
EnergyBooster gives PCs an instant turbo-boost by using Tune-up
Definitions to safely identify and temporarily turn off
non-essential background programs. It offers raw performance for
gamers, video and sound engineers, artists, web designers, stock
traders, and other serious computer users.
To achieve that turbo-boost, EnergyBooster presents a list of
"non-essential" background processes to turn off so you can
temporarily free up resources for a resource-intensive task. The
processes are turned off temporarily - until you resume them
from EnergyBooster, or restart Windows.
System Mechanic does not show me the details of the repairs that
it will do if I tell it to proceed. Perhaps most people simply
do not want to know, and just assume that the program will do
their computer no harm. It may be that the safety net is enough
to repair most damage, or allow people to recover from changes
that they are not happy about. Like the other parts of the
program, it is kind of "all-or-nothing." It does or undoes the
complete action which was undertaken by the tool in question,
and does not allow for selective actions within that category.
For example, if System Mechanic is asked to optimize Internet
performance, it will make a number of changes to this part of
the computer's operation. Since changed individual items cannot
be seen, one must either undo all those changes, or none of
them.
If it were not for this weakness, System Mechanic would be a
good set of general maintenance tools. It is easy to use and it
covers the main areas that will cause problems; however, without
the ability to be more selective in the application of the
repair and the undo functions, I am not able to recommend it.
Developers of System Mechanic
responded: Surprisingly, this reviewer completely missed the
drill-down parts of the Problems page.
Reviewer 5 - Mark Snyder: I was truly
disappointed and not a little surprised to find such a highly
touted program that has survived over 12 years to be more snake
oil than substance in my opinion. One can hardly read a computer
newsletter that does not extol the wonder of this program. Of
course, it may be noted that System Mechanic is also an
advertiser in most of these sources and/or offering discounted
specials.
Developers of System Mechanic
responded: FYI, iolo does not advertise in any computer
newsletters, print or online publications, or on TV. We do
advertise via Google, but that'd be hardly enough to convince
all computer newsletters to praise the product, if it didn't in
fact offer a rich array of tools and impressive performance
improvements.
Finally, I also resent software developers who also try to sell
me other of their programs on the main Interface of the program.
System Mechanic promises a lot but asks for a lot of blind trust
in return. Using System Mechanic, one has absolutely no
assurance but the developer's that the automated processes won't
remove necessary items, and if they do, or something goes wrong,
trying to get help from support is nearly impossible.
Will you continue to use it?
Reviewer 1 - Name
withheld by request Yes. While I generally have been
disappointed with "do it all" program suites, I found System
Mechanic 9 to be highly functional with its functions well
described and well controlled down to the individual item level.
Reviewer 2 - Dana Cardwell: Yes, but only
certain tools in System Mechanic.
Reviewer 3 - Dana Bostick: This is but one of
many such applications I have available. I think I like its user
interface better than others I have used. I'll probably keep
this one installed and use it.
Reviewer 4 - Peter Royle: No.
Reviewer 5 - Mark Snyder: Absolutely not! |
OPERATING SYSTEMS USED IN THIS REVIEW
Windows XP Pro, XP Home
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