CenoPDF

Reviewed May 2007

What’s It Do? CenoPDF is a Microsoft Office add-in that helps users edit, save, convert and create fillable PDF form files with text box, check box, button, annotations, actions, Javasript, etc. directly in Microsoft Word and Microsoft Publisher.


Does it do what it promises?


Reviewer 1: This is a specialized program that produces PDF forms that can then be filled out on a computer. These forms can be emailed or uploaded to a website. This might be useful for a commercial business but I found I could not come up with a good use for it given the huge learning curve required to master it.

Reviewer 2: From what I gather, CenoPDF does what it claims. I say “from what I gather” because I found this to be one of the most disorienting programs I have encountered. CenoPDF’s instructions jumped from the general statement, above, to a complex instructions about how to perform nuanced details without the intervening orientation to what each of the functions does, where you should appropriately use them, and what results you should expect.

Reviewer 3: PDFfiles are widely used to produce a document that can be used across all platforms (for example PC's, Macintosh, Linux, etc) with all the fonts, graphics and layout of the original document. I do not have the Adobe (free) Reader installed on my computer, but use the (also free) Foxit Reader instead. With Foxit, as with Acrobat and others, one can open, view and even print PDF files. However, creating PDF files normally require the powerful, but expensive and complex, Adobe Acrobat program. It is true that a number of freeware and shareware programs exist with which one can "print" PDF documents from within other applications. The Neat Net Tricks panel has evaluated several of these programs in the past. However, although one can read and print those documents, they usually cannot be edited or changed. Until starting to use CenoPDF I was unable to create interactive PDF files; Adobe Acrobat has always been out of reach of my budget. There are times, though, that I would have liked to produce a PDF file with defined fields in it, that would allow someone using a free PDF Reader to fill in the form and return it to me. With CenoPDF, that has become possible. The PDF files that I did manage to create opened in Foxit and functioned as expected.

Reviewer 4:
Yes. As claimed, it is a Microsoft Office add-in that helps users edit, save, convert and create PDF (Portable Document Format) files using Microsoft Word and/or Publisher and by installing an additional tool bar on your Word or Publisher toolbar. It further claims only to be one of the best [emphasis added] and an alternative to Adobe Acrobat. This honesty and lack of hyperbole is appreciated and should be noted.


Was it easy to install?


Reviewer 1: It installed quickly but then it was not evident how to trigger it once inside MS Word. After a bit of digging on the Lystech Web site, I found that there is a tool called “Add-in selector” in the “All Programs>CenoPDF>add-in selector menu.” This pops up a box that enables CenoPDF in Word and Publisher. Then one must go to the “view” menu in Word or Publisher to show the CenoPDF menu bar. I felt that this should all be automatic and ready to use when Word or Publisher is launched. In MS Publisher, the default setting for Security (tools>macro>security) after installation is set to "High". This prevented CenoPDF from running until reset due to some Macros included in the program. The "digital certificate" was not signed. Once reset, it loaded and worked fine when I allowed the macros to run. CenoPDF also installs in Excel and PowerPoint as a PDF printer without full functionality (it only exports to PDF) This is somewhat useful if a PDF print driver is not already installed. CenoPDF does not install anything for Access or OneNote.

Reviewer 2: Installation was fast and easy. The license allows installation on one user’s multiple computers provided only one is used at a time – a very reasonable policy in my opinion.

Reviewer 3: I did run into some difficulties at first. I still use Word 97, which cannot run this program. Therefore, I had to install Word 2003 on my computer to be able to test the program, and it may well be because Word 2003 is “new” (to me) that I ran into so my problems. Once I had worked my way through that, the installation was relatively simple. Still, it helps to be aware that there are a number of requirements for CenoPDF to work. Microsoft .NET Framework 2.0 must be installed and there are download links for this at the CenoPDF Web site. The next three steps come as surprises. First, the installation of the “Microsoft Shared Add-in Support Update (KB908002)”; secondly, the installation of the Nova PDF Printer Driver (see more about that below). These two were not particularly problematic, as they were included in the CenoPDF set-up process; however, the third one has given me considerable headaches. My installation of Word 2003 required Service Pack 2 of Word 2003 and I was unaware of this until I started the Word program. I spent considerable time searching the MS Updates site and would have appreciated more specific information such as a download link similar to the one provided for the .NET framework. In order to enter the license code, one must use the CenoPDF drop-down memo in Word, and go to the “About” item, to find the registration code entry field. A hint regarding how to do this would have been helpful.

Reviewer 4: Unfortunately, no. When compared to similar programs, the comparatively small 5.8MB program itself downloads and installs quickly and uneventfully using its own, but typical, Windows-type installation wizard with the standard choices as to location, etc. However, the large 22.4MB and resource-heavy Microsoft .NET Framework v. 2.0 must first be installed.. While this is mentioned in their Web site and is brought to one’s attention during the installation process, I would suggest that it be made more prominent by placing it on the opening page in the Web site—possibly close to where it states: “No other third party software required.” For some, the required installation of the Microsoft .NET Framework could be a deciding factor in whether or not to install this particular program. Further along in the installation process I found that, unless I automatically download any and every Microsoft update without first perusing each of the proposed updates—a practice I strongly encourage— I experienced yet another interruption in the installation process. i.e., the need to install a Microsoft update #KB908002 (which I had selectively chosen not to previously install). Finally, and as the installation proceeds, I noted that CenoPDF needed to install the NovaPDF Printer Driver (yet another of those “no other third party software required” requirements). Fortunately, this last item was already installed on my computer since we had previously reviewed this software product.


Good Points?

Reviewer 1: CenoPDF appears to function as it says it will. It produces PDF forms with tagged fields that then can be filled or used internally. This is useful to create forms for one’s business that cannot be altered, only filled out. This is one of the basic benefits of using the PDF format for distribution of documents.

Reviewer 2: There is a fully functioning demo mode available for trial before purchase. The only limitation is that the final documents have a note at the bottom saying that it was created by CenoPDF in demo mode. Generating a fillable PDF form is a potentially powerful tool and I was quite excited about using this in my business. Form submission is an easier process with pre-formatted choices from which to select. Portions of the form can be required to be filled out before submission, thus avoiding omission of important information. There is a very nice “walkthrough” on the Web site which takes one through the steps of generating a simple document where the end user can use checkboxes to choose between listed menu choices. This example gave me the best orientation of what this program can do. I suggest that the publishers do this for each of the functions of CenoPDF.

Reviewer 3: CenoPDF does, indeed, let provide interactive files in the PDF format, and that is its main “Good Point”. However, it is not the kind of “self-evident” program that the user will have up and running after a few trial-and-error efforts. It is a program that does require some real effort with a fairly steep learning curve. To this end, the CenoPDF Website contains a basic tutorial called “Walkthrough”, and some sample files that have been created by CenoPDF. In these cases, both at the source document in Microsoft Word and at the resulting PDF file can be examined. In fact, I have saved the Word .doc file of one of them to my own hard drive, and am using it as the main starting-point of a form that I am developing for my own use. As with many products, support is a critical factor in any assessment of a program. I found the support for this program to be very good indeed. As with many programs now, the main method to reach help is through a form on the Website, which then produces a ticket number and subsequent correspondence. Direct email is also available, and weekday response is very quick. I found the response to be courteous and efficient. This program is very reasonably priced. Additionally, unlike many other programs, the license is granted on a one-at-a-time basis. The agreement says “This registered copy of CenoPDF may be installed on computers used by one single person only, or it may be installed on one computer used non-simultaneously by several persons, but NOT both”.

Reviewer 4: Instead of paying $299.00 for Adobe Acrobat Standard, pay $29.00 for the Ceno PDF and do many of the same things the Adobe product will do, and with a 5.8MB download rather than the very large 19MB, and with approximately 90% less computer resources. Ceno PDF has all of the standard features one would expect from such an application: creation and or conversion of standard PDF files. Ceno PDF, however, also allows for the creation of fillable PDF form files complete with text boxes, check boxes, buttons, annotations, etc. It is this ability to produce interactive files that brings it closer to being a true Acrobat alternative than most, if not all, of its competitors. Additionally, it supports both True Type and Open Type fonts, and embedding of those fonts (which means one does not need to distribute the font separately) and offers various levels of text and graphic compression to allow generation of smaller files. While at first glance, support seems to be lacking in that the only support available is through email with no turn around time indicated, I contacted support on three separate occasions and in each instance I received a response within 24 hours with each response to the point, easily understood, and addressing the issue with no need for follow-up. In addition, there is an adequate help file accessed through the application as well as a short but very thorough FAQ on the Web site. Additionally, there is a comprehensive tutorial and a “walkthrough” downloadable tutorial. Because of this and my three direct experiences, I have no qualms about support for this product and, in fact, give support high praise. Overall, Ceno PDF performed flawlessly for me and produced more than reasonable quality output for every document type I tried. It did exactly what it said it would do and did it consistently time after time. Because of this, its excellent feature set, ease of use, low resource use, and its excellent support I recommend this product with only some slight reservation due to the somewhat convoluted and complicated installation procedures and what I feel to be an unnecessarily complicated and less than intuitive program.


Weak Points?

Reviewer 1: This program has a steep learning curve, only worth "climbing" if one really needs this capability. CenoPDF seems to take a huge toll on resources, at least on program start. Word or Excel requires more than one minute to launch and then many times doesn't open the document clicked on . This is happening on a 2.4 GHz machine with 1GB of RAM! I can't imagine what would happen if run on a computer with less horsepower than this. This was not happening before the CenoPDF install.

Reviewer 2: After the program installs, there is little direct guidance to let you know where it is or what to do with it. I noticed only a new floating toolbar in Microsoft Word and Excel. It would be helpful if a “?” “Help” button appeared among these tool icons. Help can be found by going to “Start”, “Programs”, “CenoPDF”, and “CenoPDF Help”. There is also a pull down text menu which does contain a help link on the menu bar at the top of the screen, but I did not immediately notice this change. A help screen can be triggered at any point by pressing the “F1 Key” but this is discovered only after reading through the Web site and help material. There is no user’s manual. This program’s publishers seems to assume that the user is crossing over from another .PDF file creation program such as “Adobe Acrobat 8 Professional” and is familiar with its features. For guidance, I could go online through the tutorial, or use the program’s help feature, but I did not find these helpful or “new user friendly”. As I began to explore this program, I became very disoriented. I found instructions for carrying out detailed operations without having first gotten the overview of what this program was or what I should be thinking about doing with it. I literally spent hours going through the details of the program, trying to put together the pieces of the puzzle of what this program is and what it can do. This is very different than learning the details of a well-organized but complex program, and if I was doing this for my private use instead of for this review, I would have given up much earlier. For example, pressing the “F1 Key” in the section for “Combo Box” creation, presents a very detailed screen with details about using each of the features to control the function of the “Combo Box”. However, nowhere does it show or tell you what a “Combo Box” actually is. This program requires installation of the proper version of Microsoft .NET framework, but the only place I saw this mentioned was in the troubleshooting portion of the FAQ. This program is not WYSIWYG (What You See Is What You Get), so as the document is being created, grey boxes are displayed where fillable elements will be once the document is “exported” to PDF format. There are no prompts to register the software and the only indication that registration is needed is a notice printed on the bottom of the exported .PDF pages saying that the program is unregistered and in demo mode. When I created a document and exported it to PDF format, the program ran for a very long time before finally giving an error message which simply stated that there was an error in the process and that a PDF file was not generated. It would have been most helpful if there could have been a more detailed error message stating some of the details of what the problem was, and perhaps a clue or two about what might be done to fix it.

Reviewer 3: As mentioned above, the installation process includes the installation of the Nova PDF program. The Neat Net Tricks panel reviewed this in December 2006. CenoPDF has a license to use Nova PDF to create the PDF files from within the Ceno program, and as long as it is used only in this way, there are no infringements on the license rights of Softland SRL, the developers of Nova PDF. However, when we install CenoPDF, the Nova PDF Professional is also fully installed, and will appear as a printer in the list of available printers. If Nova PDF is then used as a printer to create PDF documents from other applications, each page of the PDF files produced will contain a small, but obvious, notice at the bottom. So Nova PDF is used from within programs other than CenoPDF, a license from Softland will be required.

Reviewer 4: There are no serious glitches or “bugs” that I found in the program. In fact, there really were no apparent weaknesses of any kind in the program itself other than the aforementioned installation complications. It is, however, not an easy program to master and is less than intuitive. I am one who hates to need to consult instruction manuals for software programs but in the case of CenoPDF not only did I need to consult the manuals but had to do so repeatedly as well as the various “walkthroughs” and tutorials.” In short, there is a rather steep learning curve for this program. This is not a program that can be installed and used immediately.


Comments:

Reviewer 1: This is a very specialized piece of software, useful only if its capabilities are needed and the user is willing to invest a lot of learning time. On the other hand, for the average user, it really has little use.

Reviewer 2: Due to the lack of documentation, I cannot recommend this program to users who are new to fillable PDF document generation as I was. However, CenoPDF has many powerful tools that might be quite useful in the hands of someone who already has a background and understanding of what each of the features can and should do.

Reviewer 3: Many of my clients do not live near me, and I work with them at a distance, using email, FAX and the regular mail, as well as exchanging documents via the Internet. PDF files are an essential format that I use all the time. Up until now, I have not been able to develop cross-platform forms that I could use to collect some of the basic information that I need in order to serve them more effectively. As I started to investigate this program, I realized that I have found a tool that will fill an important need in this particular corner of my business.

Reviewer 4: This product is apparently in continual development as there have been continual revisions and “bug” fixes over the past couple of years. This is a good sign as it means that the developer has not decided it is “good enough,” but is continually looking for ways to improve the product. I would strongly urge the developer to be a little more upfront about the additional requirements needed to install this program and would also encourage him or her to rethink the somewhat misleading statement about the program not needing any other third-party software. I noted that the Web site lists a Los Angeles, California address for the developer. I would encourage the developer to add an “About Us” to his or her Web site as I always feel a bit more confident—especially about a “young” program still in development--when I know a little about the company.


Will you continue to use it?

Reviewer 1: No, I will probably uninstall it since it seems to be a resource hog on my machine. I have other PDF print drivers loaded and don't need that additional capability that this program provides.

Reviewer 2: No. I would consider it again in the future if the publishers will publish a user’s manual and fill their site with examples of what this program can do.

Reviewer 3: Yes, certainly.

Reviewer 4: Yes. Although my use of PDF files is minimal, this has replaced another Adobe Acrobat clone that I had been using for quite some time.

Lystech, producers of CenoPDF, replied: Thank you so much for the reviews. We truly appreciate it. Please also forward my thanks to all the reviewers. Their comments are accurate and honest and will be EXTREMELY helpful for us to improve the product.


OPERATING SYSTEMS USED IN THIS REVIEW
Windows XP Pro, XP Home, XP Media Center Edition

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